Knowledge Management Systems for Smart Services: A Synthesis of Design Principles.
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| Title: | Knowledge Management Systems for Smart Services: A Synthesis of Design Principles. |
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| Authors: | Dreyer, Sonja1, Werth, Oliver1, Olivotti, Daniel1, Guhr, Nadine2, Breitner, Michael H.1 |
| Source: | e-Service Journal; Winter2021, Vol. 13 Issue 2, p27-67, 41p |
| Database: | Applied Science & Technology Source |
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