Retailer Web Site Influence on Customer Shopping: An Exploratory Study on Key Factors of Customer Satisfaction.

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Bibliographic Details
Title: Retailer Web Site Influence on Customer Shopping: An Exploratory Study on Key Factors of Customer Satisfaction.
Authors: Shim, J. P.1, jshim@cobiLan.msstate.edu, Shin, Yong B.2, yshin@campbell.berry.edu, Nottingham, Linda3, Lnotting@GaSoU.edu
Source: Journal of the Association for Information Systems; 2002, Vol. 3, p53-76, 24p
Database: Applied Science & Technology Source
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