Pearson, A., Tadisina, S., & Griffin, C. (2012). The Role of E-Service Quality and Information Quality in Creating Perceived Value: Antecedents to Web Site Loyalty. Information Systems Management, 29(3), 201. https://doi.org/10.1080/10580530.2012.687311
Chicago Style (17th ed.) CitationPearson, Ann, Suresh Tadisina, and Chris Griffin. "The Role of E-Service Quality and Information Quality in Creating Perceived Value: Antecedents to Web Site Loyalty." Information Systems Management 29, no. 3 (2012): 201. https://doi.org/10.1080/10580530.2012.687311.
MLA (9th ed.) CitationPearson, Ann, et al. "The Role of E-Service Quality and Information Quality in Creating Perceived Value: Antecedents to Web Site Loyalty." Information Systems Management, vol. 29, no. 3, 2012, p. 201, https://doi.org/10.1080/10580530.2012.687311.