The Role of E-Service Quality and Information Quality in Creating Perceived Value: Antecedents to Web Site Loyalty.
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| Title: | The Role of E-Service Quality and Information Quality in Creating Perceived Value: Antecedents to Web Site Loyalty. |
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| Authors: | Pearson, Ann1, apearson@business.siuc.edu, Tadisina, Suresh1, Griffin, Chris2 |
| Source: | Information Systems Management; Summer2012, Vol. 29 Issue 3, p201-215, 15p, 3 Diagrams, 8 Charts |
| Database: | Applied Science & Technology Source |
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