APA (7th ed.) Citation

Shankararaman, V., Gottipati, S., & Duran, R. E. (2012). A RETAIL BANK'S BPM EXPERIENCE. Journal of Information Technology Case & Application Research, 14(3), 33. https://doi.org/10.1080/15228053.2012.10845705

Chicago Style (17th ed.) Citation

Shankararaman, Venky, Swapna Gottipati, and Randall E. Duran. "A RETAIL BANK'S BPM EXPERIENCE." Journal of Information Technology Case & Application Research 14, no. 3 (2012): 33. https://doi.org/10.1080/15228053.2012.10845705.

MLA (9th ed.) Citation

Shankararaman, Venky, et al. "A RETAIL BANK'S BPM EXPERIENCE." Journal of Information Technology Case & Application Research, vol. 14, no. 3, 2012, p. 33, https://doi.org/10.1080/15228053.2012.10845705.