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A RETAIL BANK'S BPM EXPERIENCE.

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Bibliographic Details
Title: A RETAIL BANK'S BPM EXPERIENCE.
Authors: Shankararaman, Venky1, venky@smu.edu.sg, Gottipati, Swapna1, Duran, Randall E.2
Source: Journal of Information Technology Case & Application Research; 2012, Vol. 14 Issue 3, p33-45, 14p
Database: Applied Science & Technology Source
Description
ISSN:15228053
DOI:10.1080/15228053.2012.10845705