View in EDS PDF Full Text

Customer Knowledge Management Success Factors and Challenges in Service-Related Sectors: A Systematic Literature Review.

Saved in:
Bibliographic Details
Title: Customer Knowledge Management Success Factors and Challenges in Service-Related Sectors: A Systematic Literature Review.
Authors: Larasati, Nurul Aulia1 nurul.aulia32@office.ui.ac.id, Andani, Monica Ratna1 monica.ratna@office.ui.ac.id, Safitri, Nadya1 nadya.safitri@ui.ac.id, Sensuse, Dana Indra1 dana@cs.ui.ac.id
Source: Eduvest: Journal Of Universal Studies. Oct2025, Vol. 5 Issue 10, p11934-11949. 16p.
Database: Academic Search Ultimate
FullText Links:
  – Type: pdflink
Text:
  Availability: 0
Header DbId: asn
DbLabel: Academic Search Ultimate
An: 190998757
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: Customer Knowledge Management Success Factors and Challenges in Service-Related Sectors: A Systematic Literature Review.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Larasati%2C+Nurul+Aulia%22">Larasati, Nurul Aulia</searchLink><relatesTo>1</relatesTo><i> nurul.aulia32@office.ui.ac.id</i><br /><searchLink fieldCode="AR" term="%22Andani%2C+Monica+Ratna%22">Andani, Monica Ratna</searchLink><relatesTo>1</relatesTo><i> monica.ratna@office.ui.ac.id</i><br /><searchLink fieldCode="AR" term="%22Safitri%2C+Nadya%22">Safitri, Nadya</searchLink><relatesTo>1</relatesTo><i> nadya.safitri@ui.ac.id</i><br /><searchLink fieldCode="AR" term="%22Sensuse%2C+Dana+Indra%22">Sensuse, Dana Indra</searchLink><relatesTo>1</relatesTo><i> dana@cs.ui.ac.id</i>
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22Eduvest%3A+Journal+Of+Universal+Studies%22">Eduvest: Journal Of Universal Studies</searchLink>. Oct2025, Vol. 5 Issue 10, p11934-11949. 16p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=asn&AN=190998757
RecordInfo BibRecord:
  BibEntity:
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 16
        StartPage: 11934
    Titles:
      – TitleFull: Customer Knowledge Management Success Factors and Challenges in Service-Related Sectors: A Systematic Literature Review.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Larasati, Nurul Aulia
      – PersonEntity:
          Name:
            NameFull: Andani, Monica Ratna
      – PersonEntity:
          Name:
            NameFull: Safitri, Nadya
      – PersonEntity:
          Name:
            NameFull: Sensuse, Dana Indra
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 10
              Text: Oct2025
              Type: published
              Y: 2025
          Identifiers:
            – Type: issn-print
              Value: 27753735
          Numbering:
            – Type: volume
              Value: 5
            – Type: issue
              Value: 10
          Titles:
            – TitleFull: Eduvest: Journal Of Universal Studies
              Type: main
ResultId 1