Colgate, M., & Colgate, O. (2026). Designing for Trust, Progress, and Dignity: A Conceptual Framework for Reliability, Responsiveness, and Relational Quality in AI-Enabled Service Systems. Information, 17(5), 443. https://doi.org/10.3390/info17050443
Chicago Style (17th ed.) CitationColgate, Mark, and Orla Colgate. "Designing for Trust, Progress, and Dignity: A Conceptual Framework for Reliability, Responsiveness, and Relational Quality in AI-Enabled Service Systems." Information 17, no. 5 (2026): 443. https://doi.org/10.3390/info17050443.
MLA (9th ed.) CitationColgate, Mark, and Orla Colgate. "Designing for Trust, Progress, and Dignity: A Conceptual Framework for Reliability, Responsiveness, and Relational Quality in AI-Enabled Service Systems." Information, vol. 17, no. 5, 2026, p. 443, https://doi.org/10.3390/info17050443.