The role of social media in affective trust building in customer-supplier relationships.
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| Title: | The role of social media in affective trust building in customer-supplier relationships. |
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| Authors: | Calefato, Fabio1 fabio.calefato@uniba.it, Lanubile, Filippo1 filippo.lanubile@uniba.it, Novielli, Nicole1 nicole.novielli@uniba.it |
| Source: | Electronic Commerce Research. Dec2015, Vol. 15 Issue 4, p453-482. 30p. |
| Database: | Business Source Ultimate |
| ISSN: | 13895753 |
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| DOI: | 10.1007/s10660-015-9194-3 |