Digital Customer Experience Mapping in Russian Premium Banking.
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| Title: | Digital Customer Experience Mapping in Russian Premium Banking. |
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| Authors: | Timokhina, Galina1 (AUTHOR) galinatimokhina@bk.ru, Prokopova, Lyubov1,2 (AUTHOR) nataliaivashkova@mail.ru, Gribanov, Yuri2 (AUTHOR) stanislavzaitsev7@gmail.com, Zaitsev, Stanislav2 (AUTHOR), Ivashkova, Natalia1 (AUTHOR) professor_sidorchuk@mail.ru, Sidorchuk, Roman1 (AUTHOR) irina.i.skorobogatykh@yandex.ru, Skorobogatykh, Irina1 (AUTHOR) shishkin_1971@internet.ru, Shishkin, Anatoly1 (AUTHOR) zhannatmusatova@yandex.ru, Musatova, Zhanna1 (AUTHOR) |
| Source: | Economies. Sep2021, Vol. 9 Issue 3, p108. 1p. |
| Database: | Business Source Ultimate |
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