Dong, X., Zvereva, G., Wen, X., & Xi, N. (2026). More polite, more immoral: How does politeness in service robots influence consumer moral choices? Service Industries Journal, 46(3/4), 217. https://doi.org/10.1080/02642069.2025.2453676
Chicago Style (17th ed.) CitationDong, Xuebing, Galina Zvereva, Xin Wen, and Nannan Xi. "More Polite, More Immoral: How Does Politeness in Service Robots Influence Consumer Moral Choices?" Service Industries Journal 46, no. 3/4 (2026): 217. https://doi.org/10.1080/02642069.2025.2453676.
MLA (9th ed.) CitationDong, Xuebing, et al. "More Polite, More Immoral: How Does Politeness in Service Robots Influence Consumer Moral Choices?" Service Industries Journal, vol. 46, no. 3/4, 2026, p. 217, https://doi.org/10.1080/02642069.2025.2453676.