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More polite, more immoral: how does politeness in service robots influence consumer moral choices?

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Title: More polite, more immoral: how does politeness in service robots influence consumer moral choices?
Alternate Title: 越有礼貌，越不道德：服务机器人礼貌如何影响消费者的道德选择？.
Authors: Dong, Xuebing1 (AUTHOR), Zvereva, Galina2 (AUTHOR), Wen, Xin3 (AUTHOR) wenxin1997101@163.com, Xi, Nannan2 (AUTHOR)
Source: Service Industries Journal. Feb2026, Vol. 46 Issue 3/4, p217-249. 33p.
Database: Business Source Ultimate
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Header DbId: bsu
DbLabel: Business Source Ultimate
An: 191459235
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
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  Data: 越有礼貌，越不道德：服务机器人礼貌如何影响消费者的道德选择？.
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  Data: <searchLink fieldCode="JN" term="%22Service+Industries+Journal%22">Service Industries Journal</searchLink>. Feb2026, Vol. 46 Issue 3/4, p217-249. 33p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=bsu&AN=191459235
RecordInfo BibRecord:
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      – Type: doi
        Value: 10.1080/02642069.2025.2453676
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      – Code: eng
        Text: English
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        PageCount: 33
        StartPage: 217
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      – TitleFull: More polite, more immoral: how does politeness in service robots influence consumer moral choices?
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            NameFull: Dong, Xuebing
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            NameFull: Zvereva, Galina
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            NameFull: Wen, Xin
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            NameFull: Xi, Nannan
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            – D: 01
              M: 02
              Text: Feb2026
              Type: published
              Y: 2026
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              Value: 02642069
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              Value: 46
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              Value: 3/4
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            – TitleFull: Service Industries Journal
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