APA (7th ed.) Citation

Booth, A. (2007). Baby Steps. Sales & Service Excellence Essentials, 7(2), 8.

Chicago Style (17th ed.) Citation

Booth, Angela. "Baby Steps." Sales & Service Excellence Essentials 7, no. 2 (2007): 8.

MLA (9th ed.) Citation

Booth, Angela. "Baby Steps." Sales & Service Excellence Essentials, vol. 7, no. 2, 2007, p. 8.