Transforming e-government projects by developing a RAF using Scrum integrated with CASE tool in Botswana.

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Title: Transforming e-government projects by developing a RAF using Scrum integrated with CASE tool in Botswana.
Authors: Monageng, Thapelo1 ndisg@yahoo.com, Esiefarienrhe, Bukohwo Michael1 Michael.Esiefarienrhe@nwu.ac.za
Source: Telkomnika. Apr2026, Vol. 24 Issue 2, p466-480. 15p.
Subjects: Scrum (Computer software development), Countries, Digital transformation, Software development tools, Agile software development, Internet in public administration, Risk managers
Geographic Terms: Botswana
Abstract: The digital transformation in Botswana has placed strong emphasis on egovernment initiatives aimed at improving public service delivery. However, these projects continue to face low success rates due to challenges such as inadequate and reactive risk management practices, limited technical expertise, and fragmented implementation. This study proposes an integrated risk assessment framework (RAF) that combines Scrum methodology with computer-aided software engineering (CASE) tools that allows for the development of an automated, proactive, and iterative approach to risk management that is specific to the socioeconomic circumstance of Botswana. A quantitative survey was conducted with 32 project management specialists involved in e-government projects to assess their familiarity with agile methods and CASE tools, perceptions of traditional risk management approaches, and acceptance of the proposed model. The results revealed that 90.6% of respondents were familiar with Scrum, 78.1% had used CASE tools, and 81.25% supported the new framework, highlighting the urgent need for real-time risk tracking and continuous stakeholder engagement. The proposed e-government risk assessment framework (e-GRAF) model offers a flexible and adaptive solution to strengthen risk management processes, increase the success rate of e-government projects, and improve the quality and resilience of digital governance systems in Botswana. [ABSTRACT FROM AUTHOR]
Copyright of Telkomnika is the property of Department of Electrical Engineering, Ahmad Dahlan University and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Engineering Source
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  Data: <searchLink fieldCode="DE" term="%22Scrum+%28Computer+software+development%29%22">Scrum (Computer software development)</searchLink><br /><searchLink fieldCode="DE" term="%22Countries%22">Countries</searchLink><br /><searchLink fieldCode="DE" term="%22Digital+transformation%22">Digital transformation</searchLink><br /><searchLink fieldCode="DE" term="%22Software+development+tools%22">Software development tools</searchLink><br /><searchLink fieldCode="DE" term="%22Agile+software+development%22">Agile software development</searchLink><br /><searchLink fieldCode="DE" term="%22Internet+in+public+administration%22">Internet in public administration</searchLink><br /><searchLink fieldCode="DE" term="%22Risk+managers%22">Risk managers</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Botswana%22">Botswana</searchLink>
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  Data: The digital transformation in Botswana has placed strong emphasis on egovernment initiatives aimed at improving public service delivery. However, these projects continue to face low success rates due to challenges such as inadequate and reactive risk management practices, limited technical expertise, and fragmented implementation. This study proposes an integrated risk assessment framework (RAF) that combines Scrum methodology with computer-aided software engineering (CASE) tools that allows for the development of an automated, proactive, and iterative approach to risk management that is specific to the socioeconomic circumstance of Botswana. A quantitative survey was conducted with 32 project management specialists involved in e-government projects to assess their familiarity with agile methods and CASE tools, perceptions of traditional risk management approaches, and acceptance of the proposed model. The results revealed that 90.6% of respondents were familiar with Scrum, 78.1% had used CASE tools, and 81.25% supported the new framework, highlighting the urgent need for real-time risk tracking and continuous stakeholder engagement. The proposed e-government risk assessment framework (e-GRAF) model offers a flexible and adaptive solution to strengthen risk management processes, increase the success rate of e-government projects, and improve the quality and resilience of digital governance systems in Botswana. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Telkomnika is the property of Department of Electrical Engineering, Ahmad Dahlan University and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
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        Value: 10.12928/TELKOMNIKA.v24i2.27431
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      – Code: eng
        Text: English
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        PageCount: 15
        StartPage: 466
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      – SubjectFull: Scrum (Computer software development)
        Type: general
      – SubjectFull: Countries
        Type: general
      – SubjectFull: Digital transformation
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      – SubjectFull: Software development tools
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      – SubjectFull: Agile software development
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      – SubjectFull: Internet in public administration
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      – SubjectFull: Risk managers
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      – SubjectFull: Botswana
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      – TitleFull: Transforming e-government projects by developing a RAF using Scrum integrated with CASE tool in Botswana.
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            NameFull: Monageng, Thapelo
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              Text: Apr2026
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              Y: 2026
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