Does guests-perceived value for money affect WOM and eWOM? The impact of consumer engagement on SNS on eWOM. - Souki, Gustavo Quiroga; Oliveira, Alessandro Silva de; Barcelos, Marco Túlio Correa; Guerreiro, Maria Manuela Martins; Mendes, Júlio da Costa; Moura, Luiz Rodrigo Cunha (TQM Journal, 2024)