Incivility Affects Actors Too: The Complex Effects of Incivility on Perpetrators' Work and Home Behaviors.
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| Title: | Incivility Affects Actors Too: The Complex Effects of Incivility on Perpetrators' Work and Home Behaviors. |
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| Authors: | Kim, Daniel1 (AUTHOR) daniel.kim@warrington.ufl.edu, Lanaj, Klodiana1 (AUTHOR), Koopman, Joel2 (AUTHOR) |
| Source: | Journal of Business Ethics. Mar2025, Vol. 197 Issue 3, p631-658. 28p. |
| Subject Terms: | *Job performance, *Home environment, Workplace incivility, Guilt (Psychology), Prosocial behavior |
| Abstract: | The majority of workplace incivility research has focused on implications of such acts for victims and observers. We extend this work in meaningful ways by proposing that, due to its norm-violating nature, incivility may have important implications for perpetrators as well. Integrating social norms theory and research on guilt with the behavioral concordance model, we take an actor-centric approach to argue that enacted incivility will lead to feelings of guilt, particularly for prosocially-motivated employees. In addition, given the interpersonally burdensome as well as the reparative nature of guilt, we submit that incivility-induced guilt will be associated with complex behavioral outcomes for the actor across both home and work domains. Through an experience sampling study (Study 1) and two experiments (Studies 2a and 2b), we found that enacting incivility led to increased feelings of guilt, especially for those higher in prosocial motivation (Studies 1 and 2a). In addition, supporting our expectations, Study 1 revealed that enacted incivility—via guilt—led to increased venting to one's spouse that evening at home, increased performance the next day at work, as well as decreased enacted incivility the next day at work. Our findings demonstrate that enacted incivility has complex effects for actors that span the home and work domains. We discuss the theoretical and practical implications of our results. [ABSTRACT FROM AUTHOR] |
| Copyright of Journal of Business Ethics is the property of Springer Nature and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Education Research Complete |
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| Header | DbId: ehh DbLabel: Education Research Complete An: 183754117 AccessLevel: 6 PubType: Academic Journal PubTypeId: academicJournal PreciseRelevancyScore: 0 |
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| Items | – Name: Title Label: Title Group: Ti Data: Incivility Affects Actors Too: The Complex Effects of Incivility on Perpetrators' Work and Home Behaviors. – Name: Author Label: Authors Group: Au Data: <searchLink fieldCode="AR" term="%22Kim%2C+Daniel%22">Kim, Daniel</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> daniel.kim@warrington.ufl.edu</i><br /><searchLink fieldCode="AR" term="%22Lanaj%2C+Klodiana%22">Lanaj, Klodiana</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Koopman%2C+Joel%22">Koopman, Joel</searchLink><relatesTo>2</relatesTo> (AUTHOR) – Name: TitleSource Label: Source Group: Src Data: <searchLink fieldCode="JN" term="%22Journal+of+Business+Ethics%22">Journal of Business Ethics</searchLink>. Mar2025, Vol. 197 Issue 3, p631-658. 28p. – Name: Subject Label: Subject Terms Group: Su Data: *<searchLink fieldCode="DE" term="%22Job+performance%22">Job performance</searchLink><br />*<searchLink fieldCode="DE" term="%22Home+environment%22">Home environment</searchLink><br /><searchLink fieldCode="DE" term="%22Workplace+incivility%22">Workplace incivility</searchLink><br /><searchLink fieldCode="DE" term="%22Guilt+%28Psychology%29%22">Guilt (Psychology)</searchLink><br /><searchLink fieldCode="DE" term="%22Prosocial+behavior%22">Prosocial behavior</searchLink> – Name: Abstract Label: Abstract Group: Ab Data: The majority of workplace incivility research has focused on implications of such acts for victims and observers. We extend this work in meaningful ways by proposing that, due to its norm-violating nature, incivility may have important implications for perpetrators as well. Integrating social norms theory and research on guilt with the behavioral concordance model, we take an actor-centric approach to argue that enacted incivility will lead to feelings of guilt, particularly for prosocially-motivated employees. In addition, given the interpersonally burdensome as well as the reparative nature of guilt, we submit that incivility-induced guilt will be associated with complex behavioral outcomes for the actor across both home and work domains. Through an experience sampling study (Study 1) and two experiments (Studies 2a and 2b), we found that enacting incivility led to increased feelings of guilt, especially for those higher in prosocial motivation (Studies 1 and 2a). In addition, supporting our expectations, Study 1 revealed that enacted incivility—via guilt—led to increased venting to one's spouse that evening at home, increased performance the next day at work, as well as decreased enacted incivility the next day at work. Our findings demonstrate that enacted incivility has complex effects for actors that span the home and work domains. We discuss the theoretical and practical implications of our results. [ABSTRACT FROM AUTHOR] – Name: AbstractSuppliedCopyright Label: Group: Ab Data: <i>Copyright of Journal of Business Ethics is the property of Springer Nature and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.) |
| PLink | https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=ehh&AN=183754117 |
| RecordInfo | BibRecord: BibEntity: Identifiers: – Type: doi Value: 10.1007/s10551-024-05714-y Languages: – Code: eng Text: English PhysicalDescription: Pagination: PageCount: 28 StartPage: 631 Subjects: – SubjectFull: Job performance Type: general – SubjectFull: Home environment Type: general – SubjectFull: Workplace incivility Type: general – SubjectFull: Guilt (Psychology) Type: general – SubjectFull: Prosocial behavior Type: general Titles: – TitleFull: Incivility Affects Actors Too: The Complex Effects of Incivility on Perpetrators' Work and Home Behaviors. Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: Kim, Daniel – PersonEntity: Name: NameFull: Lanaj, Klodiana – PersonEntity: Name: NameFull: Koopman, Joel IsPartOfRelationships: – BibEntity: Dates: – D: 21 M: 03 Text: Mar2025 Type: published Y: 2025 Identifiers: – Type: issn-print Value: 01674544 Numbering: – Type: volume Value: 197 – Type: issue Value: 3 Titles: – TitleFull: Journal of Business Ethics Type: main |
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