Simplifying and Enhancing Access to Full-Text Articles with LibKey Discovery.

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Title: Simplifying and Enhancing Access to Full-Text Articles with LibKey Discovery.
Authors: London, Jessie1 jessie.j.london@ttu.edu, McArthur, Barbara2 barbara.mcarthur@ttu.edu, Vardeman, Kimberly2 kimberly.vardeman@ttu.edu, Henry, Cynthia L.3 cynthia.henry@ttu.edu
Source: Information Technology & Libraries. Jun2025, Vol. 44 Issue 2, p1-24. 24p.
Subject Terms: *Online library catalogs, *Human services programs, *Bibliographic databases, *Web browsers, *Academic libraries, *Universities & colleges, *Librarians, *Information storage & retrieval systems, *Library public services, *Access to information, Evaluation of human services programs, Data analytics, Workflow, Search engines, Electronic publications, Document markup languages, Open access publishing, User interfaces, HTML (Document markup language), Customer satisfaction
Geographic Terms: Texas
Abstract: Content delivery mechanisms in web-scale discovery services can often fall short of patron expectations. The Texas Tech University Libraries integrated Third Iron's LibKey Discovery with Ex Libris Primo in response to patron feedback that accessing full-text articles from Primo required too many clicks. Following implementation, researchers conducted user testing to assess the usability and usefulness of the integration. They also analyzed LibKey Discovery and link resolver usage data across the year following the launch to evaluate its impact on how patrons accessed full-text articles. Patrons responded positively overall to LibKey Discovery, perceiving it as more efficient and quicker to use. Statistics showed an increase in LibKey link usage and a corresponding decrease in link resolver clickthroughs. This article provides an overview of the implementation process, describes assessment methodologies and findings, and discusses implications for improving usability and increasing usage. [ABSTRACT FROM AUTHOR]
Copyright of Information Technology & Libraries is the property of American Library Association and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database: Education Research Complete
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  Data: Simplifying and Enhancing Access to Full-Text Articles with LibKey Discovery.
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  Data: <searchLink fieldCode="AR" term="%22London%2C+Jessie%22">London, Jessie</searchLink><relatesTo>1</relatesTo><i> jessie.j.london@ttu.edu</i><br /><searchLink fieldCode="AR" term="%22McArthur%2C+Barbara%22">McArthur, Barbara</searchLink><relatesTo>2</relatesTo><i> barbara.mcarthur@ttu.edu</i><br /><searchLink fieldCode="AR" term="%22Vardeman%2C+Kimberly%22">Vardeman, Kimberly</searchLink><relatesTo>2</relatesTo><i> kimberly.vardeman@ttu.edu</i><br /><searchLink fieldCode="AR" term="%22Henry%2C+Cynthia+L%2E%22">Henry, Cynthia L.</searchLink><relatesTo>3</relatesTo><i> cynthia.henry@ttu.edu</i>
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  Data: <searchLink fieldCode="JN" term="%22Information+Technology+%26+Libraries%22">Information Technology & Libraries</searchLink>. Jun2025, Vol. 44 Issue 2, p1-24. 24p.
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  Data: *<searchLink fieldCode="DE" term="%22Online+library+catalogs%22">Online library catalogs</searchLink><br />*<searchLink fieldCode="DE" term="%22Human+services+programs%22">Human services programs</searchLink><br />*<searchLink fieldCode="DE" term="%22Bibliographic+databases%22">Bibliographic databases</searchLink><br />*<searchLink fieldCode="DE" term="%22Web+browsers%22">Web browsers</searchLink><br />*<searchLink fieldCode="DE" term="%22Academic+libraries%22">Academic libraries</searchLink><br />*<searchLink fieldCode="DE" term="%22Universities+%26+colleges%22">Universities & colleges</searchLink><br />*<searchLink fieldCode="DE" term="%22Librarians%22">Librarians</searchLink><br />*<searchLink fieldCode="DE" term="%22Information+storage+%26+retrieval+systems%22">Information storage & retrieval systems</searchLink><br />*<searchLink fieldCode="DE" term="%22Library+public+services%22">Library public services</searchLink><br />*<searchLink fieldCode="DE" term="%22Access+to+information%22">Access to information</searchLink><br /><searchLink fieldCode="DE" term="%22Evaluation+of+human+services+programs%22">Evaluation of human services programs</searchLink><br /><searchLink fieldCode="DE" term="%22Data+analytics%22">Data analytics</searchLink><br /><searchLink fieldCode="DE" term="%22Workflow%22">Workflow</searchLink><br /><searchLink fieldCode="DE" term="%22Search+engines%22">Search engines</searchLink><br /><searchLink fieldCode="DE" term="%22Electronic+publications%22">Electronic publications</searchLink><br /><searchLink fieldCode="DE" term="%22Document+markup+languages%22">Document markup languages</searchLink><br /><searchLink fieldCode="DE" term="%22Open+access+publishing%22">Open access publishing</searchLink><br /><searchLink fieldCode="DE" term="%22User+interfaces%22">User interfaces</searchLink><br /><searchLink fieldCode="DE" term="%22HTML+%28Document+markup+language%29%22">HTML (Document markup language)</searchLink><br /><searchLink fieldCode="DE" term="%22Customer+satisfaction%22">Customer satisfaction</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Texas%22">Texas</searchLink>
– Name: Abstract
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  Data: Content delivery mechanisms in web-scale discovery services can often fall short of patron expectations. The Texas Tech University Libraries integrated Third Iron's LibKey Discovery with Ex Libris Primo in response to patron feedback that accessing full-text articles from Primo required too many clicks. Following implementation, researchers conducted user testing to assess the usability and usefulness of the integration. They also analyzed LibKey Discovery and link resolver usage data across the year following the launch to evaluate its impact on how patrons accessed full-text articles. Patrons responded positively overall to LibKey Discovery, perceiving it as more efficient and quicker to use. Statistics showed an increase in LibKey link usage and a corresponding decrease in link resolver clickthroughs. This article provides an overview of the implementation process, describes assessment methodologies and findings, and discusses implications for improving usability and increasing usage. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
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  Data: <i>Copyright of Information Technology & Libraries is the property of American Library Association and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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      – Type: doi
        Value: 10.5860/ital.v44i2.17264
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      – Code: eng
        Text: English
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        PageCount: 24
        StartPage: 1
    Subjects:
      – SubjectFull: Online library catalogs
        Type: general
      – SubjectFull: Human services programs
        Type: general
      – SubjectFull: Bibliographic databases
        Type: general
      – SubjectFull: Web browsers
        Type: general
      – SubjectFull: Academic libraries
        Type: general
      – SubjectFull: Universities & colleges
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      – SubjectFull: Librarians
        Type: general
      – SubjectFull: Information storage & retrieval systems
        Type: general
      – SubjectFull: Library public services
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      – SubjectFull: Access to information
        Type: general
      – SubjectFull: Evaluation of human services programs
        Type: general
      – SubjectFull: Data analytics
        Type: general
      – SubjectFull: Workflow
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      – SubjectFull: Search engines
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      – SubjectFull: Electronic publications
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      – SubjectFull: Document markup languages
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      – SubjectFull: Open access publishing
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      – SubjectFull: User interfaces
        Type: general
      – SubjectFull: HTML (Document markup language)
        Type: general
      – SubjectFull: Customer satisfaction
        Type: general
      – SubjectFull: Texas
        Type: general
    Titles:
      – TitleFull: Simplifying and Enhancing Access to Full-Text Articles with LibKey Discovery.
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              M: 06
              Text: Jun2025
              Type: published
              Y: 2025
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