Specialised Recruitment Agents in a low and Middle-Income Country: Intermediaries Between Employers and Persons with Disabilities Seeking Employment.

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Title: Specialised Recruitment Agents in a low and Middle-Income Country: Intermediaries Between Employers and Persons with Disabilities Seeking Employment.
Authors: Morwane, R E1 (AUTHOR) refilwe.morwane@gmail.com, Dada, S1 (AUTHOR), Bornman, J1 (AUTHOR)
Source: Journal of Vocational Rehabilitation. Nov2025, Vol. 63 Issue 3, p312-324. 13p.
Subject Terms: *Qualitative research, *Diversity & inclusion policies, *Government policy, *Content analysis, *Employment of people with disabilities, *Employee recruitment, *Research methodology, *Vocational rehabilitation, *Employee selection, *Employment agencies, *People with disabilities, *Vocational guidance, Health services administration, Nonprofit organizations, Research funding, Executives, Interviewing, Equality, Social role, Private sector, Judgment sampling, Marketing, Thematic analysis, Sound recordings, Regulatory approval, Social support
Geographic Terms: South Africa
Abstract: Background: Persons with disabilities in South Africa experience challenges in accessing training and employment opportunities. Objective: This study aimed to determine the role of specialised recruitment agencies by exploring activities they engage in and services provided to employers and job seekers with a disability. Method: Twenty-five specialised recruitment agencies were interviewed through semi-structured individual telephonic interviews. A qualitative research design was employed. Data were transcribed verbatim and analysed thematically. Findings: It was found that the SRAs assume four roles: recruitment, placement, trainer, and consultation. Within these roles, various services were provided, which were related to recruitment, placement, and support in equity compliance. These roles assumed by SRAs largely depended on the size of the organisation Conclusion: The four roles collectively foster a supportive environment for employees with disabilities. Training dispels misconceptions, and pre- and post-employment support ensures access and accommodations. It is evident from agencies that assumed all four roles that successful placement of persons with disabilities was dependent on the provision of support within all four roles. [ABSTRACT FROM AUTHOR]
Copyright of Journal of Vocational Rehabilitation is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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  Data: Specialised Recruitment Agents in a low and Middle-Income Country: Intermediaries Between Employers and Persons with Disabilities Seeking Employment.
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  Data: <searchLink fieldCode="AR" term="%22Morwane%2C+R+E%22">Morwane, R E</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> refilwe.morwane@gmail.com</i><br /><searchLink fieldCode="AR" term="%22Dada%2C+S%22">Dada, S</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Bornman%2C+J%22">Bornman, J</searchLink><relatesTo>1</relatesTo> (AUTHOR)
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  Data: <searchLink fieldCode="JN" term="%22Journal+of+Vocational+Rehabilitation%22">Journal of Vocational Rehabilitation</searchLink>. Nov2025, Vol. 63 Issue 3, p312-324. 13p.
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  Data: *<searchLink fieldCode="DE" term="%22Qualitative+research%22">Qualitative research</searchLink><br />*<searchLink fieldCode="DE" term="%22Diversity+%26+inclusion+policies%22">Diversity & inclusion policies</searchLink><br />*<searchLink fieldCode="DE" term="%22Government+policy%22">Government policy</searchLink><br />*<searchLink fieldCode="DE" term="%22Content+analysis%22">Content analysis</searchLink><br />*<searchLink fieldCode="DE" term="%22Employment+of+people+with+disabilities%22">Employment of people with disabilities</searchLink><br />*<searchLink fieldCode="DE" term="%22Employee+recruitment%22">Employee recruitment</searchLink><br />*<searchLink fieldCode="DE" term="%22Research+methodology%22">Research methodology</searchLink><br />*<searchLink fieldCode="DE" term="%22Vocational+rehabilitation%22">Vocational rehabilitation</searchLink><br />*<searchLink fieldCode="DE" term="%22Employee+selection%22">Employee selection</searchLink><br />*<searchLink fieldCode="DE" term="%22Employment+agencies%22">Employment agencies</searchLink><br />*<searchLink fieldCode="DE" term="%22People+with+disabilities%22">People with disabilities</searchLink><br />*<searchLink fieldCode="DE" term="%22Vocational+guidance%22">Vocational guidance</searchLink><br /><searchLink fieldCode="DE" term="%22Health+services+administration%22">Health services administration</searchLink><br /><searchLink fieldCode="DE" term="%22Nonprofit+organizations%22">Nonprofit organizations</searchLink><br /><searchLink fieldCode="DE" term="%22Research+funding%22">Research funding</searchLink><br /><searchLink fieldCode="DE" term="%22Executives%22">Executives</searchLink><br /><searchLink fieldCode="DE" term="%22Interviewing%22">Interviewing</searchLink><br /><searchLink fieldCode="DE" term="%22Equality%22">Equality</searchLink><br /><searchLink fieldCode="DE" term="%22Social+role%22">Social role</searchLink><br /><searchLink fieldCode="DE" term="%22Private+sector%22">Private sector</searchLink><br /><searchLink fieldCode="DE" term="%22Judgment+sampling%22">Judgment sampling</searchLink><br /><searchLink fieldCode="DE" term="%22Marketing%22">Marketing</searchLink><br /><searchLink fieldCode="DE" term="%22Thematic+analysis%22">Thematic analysis</searchLink><br /><searchLink fieldCode="DE" term="%22Sound+recordings%22">Sound recordings</searchLink><br /><searchLink fieldCode="DE" term="%22Regulatory+approval%22">Regulatory approval</searchLink><br /><searchLink fieldCode="DE" term="%22Social+support%22">Social support</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22South+Africa%22">South Africa</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Background: Persons with disabilities in South Africa experience challenges in accessing training and employment opportunities. Objective: This study aimed to determine the role of specialised recruitment agencies by exploring activities they engage in and services provided to employers and job seekers with a disability. Method: Twenty-five specialised recruitment agencies were interviewed through semi-structured individual telephonic interviews. A qualitative research design was employed. Data were transcribed verbatim and analysed thematically. Findings: It was found that the SRAs assume four roles: recruitment, placement, trainer, and consultation. Within these roles, various services were provided, which were related to recruitment, placement, and support in equity compliance. These roles assumed by SRAs largely depended on the size of the organisation Conclusion: The four roles collectively foster a supportive environment for employees with disabilities. Training dispels misconceptions, and pre- and post-employment support ensures access and accommodations. It is evident from agencies that assumed all four roles that successful placement of persons with disabilities was dependent on the provision of support within all four roles. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of Journal of Vocational Rehabilitation is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
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      – Type: doi
        Value: 10.1177/10522263251376362
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      – Code: eng
        Text: English
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      Pagination:
        PageCount: 13
        StartPage: 312
    Subjects:
      – SubjectFull: Qualitative research
        Type: general
      – SubjectFull: Diversity & inclusion policies
        Type: general
      – SubjectFull: Government policy
        Type: general
      – SubjectFull: Content analysis
        Type: general
      – SubjectFull: Employment of people with disabilities
        Type: general
      – SubjectFull: Employee recruitment
        Type: general
      – SubjectFull: Research methodology
        Type: general
      – SubjectFull: Vocational rehabilitation
        Type: general
      – SubjectFull: Employee selection
        Type: general
      – SubjectFull: Employment agencies
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      – SubjectFull: People with disabilities
        Type: general
      – SubjectFull: Vocational guidance
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      – SubjectFull: Health services administration
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      – SubjectFull: Nonprofit organizations
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      – SubjectFull: Research funding
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      – SubjectFull: Executives
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      – SubjectFull: Judgment sampling
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      – SubjectFull: Marketing
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      – SubjectFull: Thematic analysis
        Type: general
      – SubjectFull: Sound recordings
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      – SubjectFull: Regulatory approval
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      – SubjectFull: Social support
        Type: general
      – SubjectFull: South Africa
        Type: general
    Titles:
      – TitleFull: Specialised Recruitment Agents in a low and Middle-Income Country: Intermediaries Between Employers and Persons with Disabilities Seeking Employment.
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              M: 11
              Text: Nov2025
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