The final hurdle: a case study of an intervention to encourage and support students in their resit or resubmission.

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Title: The final hurdle: a case study of an intervention to encourage and support students in their resit or resubmission.
Authors: Heiser, Sarah1 (AUTHOR) sarah.heiser@open.ac.uk, Hobbs, Alex2 (AUTHOR)
Source: Open Learning. Jan2026, Vol. 41 Issue 1, p115-127. 13p.
Subject Terms: *Educational support, *Tutors & tutoring, *Academic improvement, *Graduation rate, *Educational evaluation, *Case method (Teaching), *Revision (Writing process), *Open universities
Company/Entity: Open University (Milton Keynes, England)
Abstract: At The Open University, UK, students are offered the opportunity to re-submit the final assignment of a module they have failed but came close to passing. In order to improve pass and retention rates, enhanced support was offered to these students by the School of Languages and Applied Linguistics during the academic year 2017–18, helped by extra funding. The purpose of this paper is to report on this enhanced student support as a case study for the utility of others. A dedicated forum was set up on each module website with tutors engaged to moderate the forum between the results and the resubmission/resit date. Tutors were to produce documents to post and brief guidance webcasts, and the resultant upskilling and community sharing of good practice turned out to provide them with a significant professional development benefit. The intervention was tied in with SST (Student Support Team) activity. A comparison with previous and subsequent years of pass figures at the second chance indicates some success. [ABSTRACT FROM AUTHOR]
Copyright of Open Learning is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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  Data: The final hurdle: a case study of an intervention to encourage and support students in their resit or resubmission.
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  Data: <searchLink fieldCode="AR" term="%22Heiser%2C+Sarah%22">Heiser, Sarah</searchLink><relatesTo>1</relatesTo> (AUTHOR)<i> sarah.heiser@open.ac.uk</i><br /><searchLink fieldCode="AR" term="%22Hobbs%2C+Alex%22">Hobbs, Alex</searchLink><relatesTo>2</relatesTo> (AUTHOR)
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  Data: <searchLink fieldCode="JN" term="%22Open+Learning%22">Open Learning</searchLink>. Jan2026, Vol. 41 Issue 1, p115-127. 13p.
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  Data: *<searchLink fieldCode="DE" term="%22Educational+support%22">Educational support</searchLink><br />*<searchLink fieldCode="DE" term="%22Tutors+%26+tutoring%22">Tutors & tutoring</searchLink><br />*<searchLink fieldCode="DE" term="%22Academic+improvement%22">Academic improvement</searchLink><br />*<searchLink fieldCode="DE" term="%22Graduation+rate%22">Graduation rate</searchLink><br />*<searchLink fieldCode="DE" term="%22Educational+evaluation%22">Educational evaluation</searchLink><br />*<searchLink fieldCode="DE" term="%22Case+method+%28Teaching%29%22">Case method (Teaching)</searchLink><br />*<searchLink fieldCode="DE" term="%22Revision+%28Writing+process%29%22">Revision (Writing process)</searchLink><br />*<searchLink fieldCode="DE" term="%22Open+universities%22">Open universities</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Open+University+%28Milton+Keynes%2C+England%29%22">Open University (Milton Keynes, England)</searchLink>
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  Label: Abstract
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  Data: At The Open University, UK, students are offered the opportunity to re-submit the final assignment of a module they have failed but came close to passing. In order to improve pass and retention rates, enhanced support was offered to these students by the School of Languages and Applied Linguistics during the academic year 2017–18, helped by extra funding. The purpose of this paper is to report on this enhanced student support as a case study for the utility of others. A dedicated forum was set up on each module website with tutors engaged to moderate the forum between the results and the resubmission/resit date. Tutors were to produce documents to post and brief guidance webcasts, and the resultant upskilling and community sharing of good practice turned out to provide them with a significant professional development benefit. The intervention was tied in with SST (Student Support Team) activity. A comparison with previous and subsequent years of pass figures at the second chance indicates some success. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
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  Data: <i>Copyright of Open Learning is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1080/02680513.2024.2419372
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
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        PageCount: 13
        StartPage: 115
    Subjects:
      – SubjectFull: Educational support
        Type: general
      – SubjectFull: Tutors & tutoring
        Type: general
      – SubjectFull: Academic improvement
        Type: general
      – SubjectFull: Graduation rate
        Type: general
      – SubjectFull: Educational evaluation
        Type: general
      – SubjectFull: Case method (Teaching)
        Type: general
      – SubjectFull: Revision (Writing process)
        Type: general
      – SubjectFull: Open universities
        Type: general
      – SubjectFull: Open University (Milton Keynes, England)
        Type: general
    Titles:
      – TitleFull: The final hurdle: a case study of an intervention to encourage and support students in their resit or resubmission.
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          Name:
            NameFull: Heiser, Sarah
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          Name:
            NameFull: Hobbs, Alex
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            – D: 01
              M: 01
              Text: Jan2026
              Type: published
              Y: 2026
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