Before the Deluge--and After.

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Bibliographic Details
Authors: Phelan, Sarah Phelanlaw@prodigy.net, Hayes, Michael1
Source: Journal of Accountancy. Apr2003, Vol. 195 Issue 4, p57-63. 7p. 3 Color Photographs.
Subject Terms: *Emergency management, *Natural disasters, *Business planning, *Logistics, *Telecommunication systems, *Data protection
Abstract: The article presents suggestions for businesses organizations to prepare and recover from natural disasters. Referring to a 130-employee firm with headquarters in Grand Forks and three regional offices, the author presents the case of disaster management, during a flood. Being able to reach staff while local power and telephone lines were down was paramount. The firm used public service announcements over area radio stations to give its people phone numbers to call for information. This also let the firm compile a new record of where to contact each employee. For overall business continuity, the firm had the advantage of its other offices, which made it possible to back up some files and provided places for some displaced staff to work as well. The firm's technology suppliers were able to send replacement equipment and operating systems virtually overnight. Such quick ship service is a support option many third-party leasing vendors provide their customers. Insurance paid some of the firm's rent for temporary quarters, but only because of the fire. INSETS: EXECUTIVE SUMMARY;Important Family Documents;Hot Sites;MNedical Emergency Information
Database: Entrepreneurial Studies Source
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