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Influencing Human Interaction.

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Bibliographic Details
Title: Influencing Human Interaction.
Authors: Kagan, Norman, Michigan State Univ., East Lansing.
Peer Reviewed: N
Page Count: 206
Publication Date: 1972
Descriptors: Counseling Instructional Programs, Counseling Objectives, Counselor Attitudes, Counselor Client Relationship, Counselor Performance, Counselor Training, Counselors, Guides, Helping Relationship, Instructional Innovation, Instructional Materials, Interpersonal Relationship, Therapeutic Environment, Videotape Recordings
Abstract: This manual implements a method which appears to be more reliable and more efficient than traditional methods for achieving some of the more complex objectives in the education of mental health workers. This study used the method of videotape instructions, demonstrations, and exercises. The general overall purpose was to help the worker become a better listener and a more effective communicator. In other words, the expectation was that the worker would become more deeply involved and respond to another in such a way as to encourage that person to go further, to explore deeper, to cooperate and to change. The program is divided into seven units. Unit I acquaints the subject with specific response modes of effective interviewer communication. Unit II provides stimulus material to help increase sensitivity to the client. In Unit III the listener reviews his/her own interview behavior. The fourth unit teaches the enquirer role. Unit V places the listener into hypothetical feedback situations. Unit VI deals with techniques for changing the counselor-client relationship. Finally, the last unit is a summary and theory unit. (Author/BW)
Journal Code: RIEDEC1972
Entry Date: 1972
Accession Number: ED065793
Database: ERIC
Description
Abstract:This manual implements a method which appears to be more reliable and more efficient than traditional methods for achieving some of the more complex objectives in the education of mental health workers. This study used the method of videotape instructions, demonstrations, and exercises. The general overall purpose was to help the worker become a better listener and a more effective communicator. In other words, the expectation was that the worker would become more deeply involved and respond to another in such a way as to encourage that person to go further, to explore deeper, to cooperate and to change. The program is divided into seven units. Unit I acquaints the subject with specific response modes of effective interviewer communication. Unit II provides stimulus material to help increase sensitivity to the client. In Unit III the listener reviews his/her own interview behavior. The fourth unit teaches the enquirer role. Unit V places the listener into hypothetical feedback situations. Unit VI deals with techniques for changing the counselor-client relationship. Finally, the last unit is a summary and theory unit. (Author/BW)