The Higher Education Financial Aid Workforce: Pay, Representation, Pay Equity, and Retention
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| Title: | The Higher Education Financial Aid Workforce: Pay, Representation, Pay Equity, and Retention |
|---|---|
| Language: | English |
| Authors: | Melissa Fuesting, Charlotte Etier, College and University Professional Association for Human Resources (CUPA-HR) |
| Source: | College and University Professional Association for Human Resources. 2024. |
| Availability: | College and University Professional Association for Human Resources. 1811 Commons Point Drive, Knoxville, TN 37932. Tel: 877-287-2474; Fax: 865-637-7674; e-mail: research@cupahr.org; Web site: http://www.cupahr.org |
| Peer Reviewed: | Y |
| Page Count: | 18 |
| Publication Date: | 2024 |
| Document Type: | Reports - Evaluative Numerical/Quantitative Data |
| Education Level: | Higher Education Postsecondary Education |
| Descriptors: | Higher Education, Student Financial Aid, Student Loan Programs, Educational Equity (Finance), Compensation (Remuneration), Labor Turnover, School Personnel, Student Personnel Services, Student Personnel Workers, Salaries |
| Abstract: | This report explores the higher education financial aid workforce, including pay and pay equity, staffing, representation, and retention. Taken together, the results in this report suggest the need for colleges and universities to implement strategies to better retain people of color within the financial aid employee pipeline and to ensure equitable pay for people of color and women. Further, to encourage retention, institutions of higher education should consider increasing pay and opportunities for remote and flexible work. Institutions should use these findings to consider whether they have sufficient employees (or combination of employees and outsourcing) to handle the workload required of the financial aid office. |
| Abstractor: | ERIC |
| Entry Date: | 2024 |
| Accession Number: | ED650851 |
| Database: | ERIC |
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