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Nurturing and Nudging Adult Learners through Text Messaging: Final Report for the Technology-Based Coaching in Adult Education (TBCAE) Project

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Title: Nurturing and Nudging Adult Learners through Text Messaging: Final Report for the Technology-Based Coaching in Adult Education (TBCAE) Project
Language: English
Authors: Judith A. Alamprese, I-Fang Cheng, Alex Silverman, Abt Associates, Inc.
Source: Abt Associates. 2022.
Availability: Abt Associates. 4550 Montgomery Avenue Suite 800 North, Bethesda, MD 20814. Tel: 301-347-5000; Fax: 301-634-1801; Web site: http://abtassociates.com
Peer Reviewed: N
Page Count: 30
Publication Date: 2022
Sponsoring Agency: Department of Education (ED), Office of Career, Technical, and Adult Education (OCTAE)
Contract Number: EDESE15A0005/91990019F0357
Intended Audience: Administrators; Teachers
Document Type: Reports - Research
Education Level: Adult Education
Higher Education
Postsecondary Education
Descriptors: Adult Education, Coaching (Performance), Telecommunications, Individual Characteristics, Interpersonal Communication, Handheld Devices, Technology Uses in Education, Student Personnel Services
Abstract: Adult education staff have used varied approaches to help adult learners address their non-academic barriers to participation such as connecting learners to resources that can mediate those barriers. There is increasing interest in the potential of "nudging" through text messaging as an efficient and low-cost intervention to support learners' persistence and progress. This report describes the results from the Technology-Based Coaching in Adult Education (TBCAE) project, which explored the potential of individual and personalized text messaging to support 420 learners' participation in 10 adult education programs in four states. The report provides data about the types of text messages that adult education program staff sent to adult learners, the range of content addressed in those text messages, staff's approach to using text messages to support learners, and the types of progress toward their goals that learners achieved. A key finding was that individual and personalized text messages can support and prompt learners to engage in the myriad activities that they must complete to achieve their longer-term education goals. Adult basic education program leadership and staff can use the report to stimulate discussion about the ways in which individual and personalized text messaging could assist their program participants in remaining engaged and in making progress toward their goals. This report can also be used in conjunction with the TBCAE Toolkit, which provides detailed guidance for planning and implementing individual and customized text messaging as an integral part of an adult basic education program.
Abstractor: ERIC
Entry Date: 2025
Accession Number: ED672357
Database: ERIC
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  Data: Nurturing and Nudging Adult Learners through Text Messaging: Final Report for the Technology-Based Coaching in Adult Education (TBCAE) Project
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  Data: Abt Associates. 4550 Montgomery Avenue Suite 800 North, Bethesda, MD 20814. Tel: 301-347-5000; Fax: 301-634-1801; Web site: http://abtassociates.com
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  Data: Adult education staff have used varied approaches to help adult learners address their non-academic barriers to participation such as connecting learners to resources that can mediate those barriers. There is increasing interest in the potential of "nudging" through text messaging as an efficient and low-cost intervention to support learners' persistence and progress. This report describes the results from the Technology-Based Coaching in Adult Education (TBCAE) project, which explored the potential of individual and personalized text messaging to support 420 learners' participation in 10 adult education programs in four states. The report provides data about the types of text messages that adult education program staff sent to adult learners, the range of content addressed in those text messages, staff's approach to using text messages to support learners, and the types of progress toward their goals that learners achieved. A key finding was that individual and personalized text messages can support and prompt learners to engage in the myriad activities that they must complete to achieve their longer-term education goals. Adult basic education program leadership and staff can use the report to stimulate discussion about the ways in which individual and personalized text messaging could assist their program participants in remaining engaged and in making progress toward their goals. This report can also be used in conjunction with the TBCAE Toolkit, which provides detailed guidance for planning and implementing individual and customized text messaging as an integral part of an adult basic education program.
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      – Text: English
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        PageCount: 30
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      – SubjectFull: Adult Education
        Type: general
      – SubjectFull: Coaching (Performance)
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      – SubjectFull: Telecommunications
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      – SubjectFull: Individual Characteristics
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      – SubjectFull: Handheld Devices
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      – SubjectFull: Technology Uses in Education
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      – SubjectFull: Student Personnel Services
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