Redesigning the New Student Onboarding Experience
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| Title: | Redesigning the New Student Onboarding Experience |
|---|---|
| Language: | English |
| Authors: | Colin W. Jones, Holley Nichols, Sarah Deal, North Carolina State University (NCSU), Belk Center for Community College Leadership and Research |
| Source: | Belk Center for Community College Leadership and Research. 2025. |
| Availability: | Belk Center for Community College Leadership and Research. 706 Hillsborough Street, Raleigh, NC 27603. e-mail: belk_center@ncsu.edu; Web site: https://belk-center.ced.ncsu.edu/ |
| Peer Reviewed: | N |
| Page Count: | 10 |
| Publication Date: | 2025 |
| Sponsoring Agency: | Ascendium Education Group, Inc. |
| Intended Audience: | Administrators |
| Document Type: | Reports - Research |
| Education Level: | Higher Education Postsecondary Education Two Year Colleges |
| Descriptors: | College Freshmen, School Orientation, Community College Students, Program Design, College Enrollment, Inclusion, Educational Innovation, Holistic Approach, Sense of Community, Blended Learning, Feedback (Response), Delivery Systems, Strategic Planning |
| Geographic Terms: | North Carolina |
| Abstract: | Effective student onboarding provides a powerful tool for fostering student success, particularly for the diverse community college student population, including adult learners, full-time workers and dually-enrolled students. This brief explores how Catawba Valley Community College (Catawba Valley) redesigned its onboarding process by expanding new student orientation with follow-up support, via student success courses, to address the diverse needs of its student population. Through innovative approaches--such as automatic enrollment in orientation to encourage participation, hybrid student success courses frontloaded into the first four weeks of the semester, and embedded opportunities for feedback and continuous improvement--Catawba Valley created a more inclusive and effective onboarding experience. Exploring the specific strategies used in Catawba Valley's redesign offers a replicable framework for college leaders seeking to enhance their onboarding practices and improve student outcomes. |
| Abstractor: | ERIC |
| Entry Date: | 2025 |
| Accession Number: | ED675743 |
| Database: | ERIC |
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