Human-AI Collaboration for Qualitative Analysis in Participatory Design: Refining the Writing Analytics Tool

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Bibliographic Details
Title: Human-AI Collaboration for Qualitative Analysis in Participatory Design: Refining the Writing Analytics Tool
Language: English
Authors: Andrew Potter (ORCID 0000-0002-1012-2680), Zeinab Serhan (ORCID 0009-0000-3928-7975), Nishad A. Patne, Püren Öncel, Ishrat Ahm, Tracy Arner (ORCID 0000-0002-5072-8636), Rezwana Islam, Rod D. Roscoe, Laura A. Allen, Scott A. Crossley, Danielle S. McNamara
Source: Grantee Submission. 2026 18(1):113-155.
Peer Reviewed: Y
Page Count: 44
Publication Date: 2026
Sponsoring Agency: National Center for Education Research (NCER) (ED/IES)
Contract Number: R305A180261
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Higher Education, Introductory Courses, Writing (Composition), Writing Instruction, Writing Evaluation, Artificial Intelligence, Natural Language Processing, Internet, Computer Assisted Instruction, Computer Uses in Education, Feedback (Response)
DOI: 10.5281/zenodo.18714068
Abstract: This study introduces a hybrid human-AI workflow to qualitative data analysis within the participatory design of the Writing Analytics Toolkit (WAT), an open-source platform that provides formative feedback on student writing using natural language processing. The toolkit includes a classroom-facing implementation (WAT Classroom; WAT-C), designed to support instruction, and a researcher-facing implementation (WAT Researcher; WAT-R), designed to support analytic and validation workflows. Nine experienced college writing instructors (with 97 cumulative years of teaching) participated in focus group sessions to evaluate an early prototype of the classroom version of WAT (WAT-C), offering formative input on usability, instructional alignment, and feedback clarity. To analyze the resulting qualitative data, we employed a novel AI-augmented analytic process: GPT-4o, integrated within a secure, retrieval-augmented system, to generate inductive codes and preliminary themes from transcripts. These AI-generated outputs were iteratively reviewed, critiqued, refined, and synthesized by researchers, supporting both analytical scalability and interpretive rigor. This human-AI partnership enabled efficient thematic exploration while preserving methodological transparency and researcher judgment. Findings from both qualitative and complementary survey data identified four key design priorities: (1) clearer, more concise feedback, (2) increased instructor customization, (3) reduced administrative burden, and (4) a simplified user interface. These insights directly informed subsequent revisions to WAT-C, including a redesigned feedback interface, customizable metric targets, learning management system integration, and a more intuitive layout. This work illustrates how large language models (LLMs) can support inductive qualitative analysis within participatory design workflows. Moreover, results demonstrate how this workflow can inform iterative educational technology development. Implications include the need to ensure ethical oversight, researcher-led interpretation, and alignment with instructional priorities when incorporating AI into the design of educational technologies.
Abstractor: As Provided
IES Funded: Yes
Entry Date: 2026
Accession Number: ED678923
Database: ERIC
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