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Feedback of Interface Agents on Student Perception: Level, Dialogue, and Emotion

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Title: Feedback of Interface Agents on Student Perception: Level, Dialogue, and Emotion
Language: English
Authors: Chen, Zhi-Hong, Chou, Chih-Yueh, Tseng, Shu-Fen, Su, Ying-Chu
Source: Educational Technology & Society. 2018 21(1):82-90.
Availability: International Forum of Educational Technology & Society. Available from: National Sun Yat-sen University. Department of Information Management, 70, Lien-Hai Rd, Kaohsiung, 80424, Taiwan. Web site: http://www.ifets.info
Peer Reviewed: Y
Page Count: 9
Publication Date: 2018
Document Type: Journal Articles
Reports - Research
Education Level: Two Year Colleges
Descriptors: Feedback (Response), Student Attitudes, Two Year College Students, Psychological Patterns, Computer Uses in Education, Computer Interfaces, Dialogs (Language), Foreign Countries, Animation, Questionnaires, Statistical Analysis
Geographic Terms: Taiwan
ISSN: 1436-4522
Abstract: Although feedback from interface agents has recently attracted increasing research attention, most studies emphasize the cognitive influences. Thus, the effect of each feedback type on student perception remains unclear. This study focuses on three types of feedback from interface agents to clarify student perception of single feedback and combinations of feedback types. An empirical study of 45 junior college students was conducted. Results showed that students preferred the emotion feedback and disliked the level feedback when they were asked to choose one feedback type. For combinations, the combined feedback of dialogue and emotion was the most preferred among all combinations. Based on these findings, several implications for the further development of interface agents are discussed.
Abstractor: As Provided
Number of References: 49
Entry Date: 2018
Access URL: https://www.j-ets.net/ETS/journals/21_1/8.pdf
Accession Number: EJ1165971
Database: ERIC
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  Data: Feedback of Interface Agents on Student Perception: Level, Dialogue, and Emotion
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  Data: <searchLink fieldCode="AR" term="%22Chen%2C+Zhi-Hong%22">Chen, Zhi-Hong</searchLink><br /><searchLink fieldCode="AR" term="%22Chou%2C+Chih-Yueh%22">Chou, Chih-Yueh</searchLink><br /><searchLink fieldCode="AR" term="%22Tseng%2C+Shu-Fen%22">Tseng, Shu-Fen</searchLink><br /><searchLink fieldCode="AR" term="%22Su%2C+Ying-Chu%22">Su, Ying-Chu</searchLink>
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  Data: <searchLink fieldCode="SO" term="%22Educational+Technology+%26+Society%22"><i>Educational Technology & Society</i></searchLink>. 2018 21(1):82-90.
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  Data: International Forum of Educational Technology & Society. Available from: National Sun Yat-sen University. Department of Information Management, 70, Lien-Hai Rd, Kaohsiung, 80424, Taiwan. Web site: http://www.ifets.info
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  Data: <searchLink fieldCode="DE" term="%22Feedback+%28Response%29%22">Feedback (Response)</searchLink><br /><searchLink fieldCode="DE" term="%22Student+Attitudes%22">Student Attitudes</searchLink><br /><searchLink fieldCode="DE" term="%22Two+Year+College+Students%22">Two Year College Students</searchLink><br /><searchLink fieldCode="DE" term="%22Psychological+Patterns%22">Psychological Patterns</searchLink><br /><searchLink fieldCode="DE" term="%22Computer+Uses+in+Education%22">Computer Uses in Education</searchLink><br /><searchLink fieldCode="DE" term="%22Computer+Interfaces%22">Computer Interfaces</searchLink><br /><searchLink fieldCode="DE" term="%22Dialogs+%28Language%29%22">Dialogs (Language)</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink><br /><searchLink fieldCode="DE" term="%22Animation%22">Animation</searchLink><br /><searchLink fieldCode="DE" term="%22Questionnaires%22">Questionnaires</searchLink><br /><searchLink fieldCode="DE" term="%22Statistical+Analysis%22">Statistical Analysis</searchLink>
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  Data: 1436-4522
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Although feedback from interface agents has recently attracted increasing research attention, most studies emphasize the cognitive influences. Thus, the effect of each feedback type on student perception remains unclear. This study focuses on three types of feedback from interface agents to clarify student perception of single feedback and combinations of feedback types. An empirical study of 45 junior college students was conducted. Results showed that students preferred the emotion feedback and disliked the level feedback when they were asked to choose one feedback type. For combinations, the combined feedback of dialogue and emotion was the most preferred among all combinations. Based on these findings, several implications for the further development of interface agents are discussed.
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  Data: As Provided
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      – Text: English
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        PageCount: 9
        StartPage: 82
    Subjects:
      – SubjectFull: Feedback (Response)
        Type: general
      – SubjectFull: Student Attitudes
        Type: general
      – SubjectFull: Two Year College Students
        Type: general
      – SubjectFull: Psychological Patterns
        Type: general
      – SubjectFull: Computer Uses in Education
        Type: general
      – SubjectFull: Computer Interfaces
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      – SubjectFull: Dialogs (Language)
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      – SubjectFull: Foreign Countries
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      – SubjectFull: Animation
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      – SubjectFull: Questionnaires
        Type: general
      – SubjectFull: Statistical Analysis
        Type: general
      – SubjectFull: Taiwan
        Type: general
    Titles:
      – TitleFull: Feedback of Interface Agents on Student Perception: Level, Dialogue, and Emotion
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            NameFull: Su, Ying-Chu
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