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Enhancing Academic Performance and Student Success through Learning Analytics-Based Personalised Feedback Emails in First-Year Chemistry

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Title: Enhancing Academic Performance and Student Success through Learning Analytics-Based Personalised Feedback Emails in First-Year Chemistry
Language: English
Authors: Kyne, Sara H. (ORCID 0000-0002-6995-9311), Lee, Martin M. H. (ORCID 0000-0002-8278-646X), Reyes, Charisse T. (ORCID 0000-0001-5367-3653)
Source: Chemistry Education Research and Practice. Jul 2023 24(3):971-983.
Availability: Royal Society of Chemistry. Thomas Graham House, Science Park, Milton Road, Cambridge, CB4 0WF, UK. Tel: +44-1223 420066; Fax: +44-1223 423623; e-mail: cerp@rsc.org; Web site: http://www.rsc.org/cerp
Peer Reviewed: Y
Page Count: 13
Publication Date: 2023
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Academic Achievement, Learning Analytics, Feedback (Response), Electronic Mail, College Freshmen, Chemistry, Introductory Courses, Academic Support Services, Instructional Effectiveness
DOI: 10.1039/d3rp00032j
ISSN: 1756-1108
Abstract: Recent developments in digital technologies, including learning analytics are changing educational practices due to the wealth of information available and its utility to inform academic interventions for students. This study investigates the impact of personalised feedback emails on students' academic performance and student success in large first-year undergraduate chemistry courses. Learning analytics was used to inform and generate feedback emails to students at various timepoints during the semester. The feedback emails to students included an evaluation of their current performance, and advice of support systems and resources to support their learning. We analysed the marks of 6334 students at three timepoints during the semester in addition to their final course grade, and compared academic performance across three years of course offerings (2019-2021). We compared students that did not receive feedback (2019 control groups, n = 2391) with students that did receive feedback (2020-2021 experimental groups, n = 3943). Our findings suggest that students receiving personalised emails during the semester were more likely to pass their first-year chemistry course. Furthermore, our data showed that sending personalised feedback emails fostered higher student success among a greater number of students within the cohort, as well as students' appraisal of the personalised feedback.
Abstractor: As Provided
Entry Date: 2023
Accession Number: EJ1386336
Database: ERIC
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  Data: Enhancing Academic Performance and Student Success through Learning Analytics-Based Personalised Feedback Emails in First-Year Chemistry
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  Data: <searchLink fieldCode="AR" term="%22Kyne%2C+Sara+H%2E%22">Kyne, Sara H.</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0002-6995-9311">0000-0002-6995-9311</externalLink>)<br /><searchLink fieldCode="AR" term="%22Lee%2C+Martin+M%2E+H%2E%22">Lee, Martin M. H.</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0002-8278-646X">0000-0002-8278-646X</externalLink>)<br /><searchLink fieldCode="AR" term="%22Reyes%2C+Charisse+T%2E%22">Reyes, Charisse T.</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0001-5367-3653">0000-0001-5367-3653</externalLink>)
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  Data: <searchLink fieldCode="SO" term="%22Chemistry+Education+Research+and+Practice%22"><i>Chemistry Education Research and Practice</i></searchLink>. Jul 2023 24(3):971-983.
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  Data: Royal Society of Chemistry. Thomas Graham House, Science Park, Milton Road, Cambridge, CB4 0WF, UK. Tel: +44-1223 420066; Fax: +44-1223 423623; e-mail: cerp@rsc.org; Web site: http://www.rsc.org/cerp
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  Data: 10.1039/d3rp00032j
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  Data: 1756-1108
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  Data: Recent developments in digital technologies, including learning analytics are changing educational practices due to the wealth of information available and its utility to inform academic interventions for students. This study investigates the impact of personalised feedback emails on students' academic performance and student success in large first-year undergraduate chemistry courses. Learning analytics was used to inform and generate feedback emails to students at various timepoints during the semester. The feedback emails to students included an evaluation of their current performance, and advice of support systems and resources to support their learning. We analysed the marks of 6334 students at three timepoints during the semester in addition to their final course grade, and compared academic performance across three years of course offerings (2019-2021). We compared students that did not receive feedback (2019 control groups, n = 2391) with students that did receive feedback (2020-2021 experimental groups, n = 3943). Our findings suggest that students receiving personalised emails during the semester were more likely to pass their first-year chemistry course. Furthermore, our data showed that sending personalised feedback emails fostered higher student success among a greater number of students within the cohort, as well as students' appraisal of the personalised feedback.
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