Employers' Conceptions of Quality and Value in Higher Education
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| Title: | Employers' Conceptions of Quality and Value in Higher Education |
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| Language: | English |
| Authors: | Emma Bettinson (ORCID |
| Source: | Higher Education: The International Journal of Higher Education Research. 2024 87(5):1393-1409. |
| Availability: | Springer. Available from: Springer Nature. One New York Plaza, Suite 4600, New York, NY 10004. Tel: 800-777-4643; Tel: 212-460-1500; Fax: 212-460-1700; e-mail: customerservice@springernature.com; Web site: https://link.springer.com/ |
| Peer Reviewed: | Y |
| Page Count: | 17 |
| Publication Date: | 2024 |
| Document Type: | Journal Articles Reports - Research |
| Education Level: | Higher Education Postsecondary Education |
| Descriptors: | Educational Quality, Outcomes of Education, Correlation, Higher Education, Competition, Employer Attitudes, Business Administration Education, Education Work Relationship, Foreign Countries |
| Geographic Terms: | United Kingdom |
| DOI: | 10.1007/s10734-023-01069-x |
| ISSN: | 0018-1560 1573-174X |
| Abstract: | In this qualitative study, we research what constitutes the relationships between conceptions of quality and value associated with higher education as experienced by prospective employers of business graduates. Quality and value in higher education are often linked though the relationship is unclear. Employers are an important and under-researched stakeholder group on the demand side of higher education. Data are generated by interviewing prospective employers of business graduates from a UK university. Interviews are analysed using a phenomenographic method to determine the qualitatively different ways in which actors make sense of the relationships between quality and value. Understanding prospective employers' conceptions of the relationships is important given the competitive pressures on universities and businesses. The research reinforces the experiential and idiosyncratic relationships between quality and value in higher education. Three conceptions of what constitutes quality and value in higher education are discussed: (a) quality is an antecedent of value; (b) quality is simple while value is complex; and (c) quality is internal to HE while value is created in the customer domain. The research outcomes provide important insights for researchers and practitioners through clearer understanding of how quality and value are related for this important stakeholder group. |
| Abstractor: | As Provided |
| Entry Date: | 2024 |
| Accession Number: | EJ1422016 |
| Database: | ERIC |
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