Cultural Intelligence and Trust in Global Virtual Teams

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Bibliographic Details
Title: Cultural Intelligence and Trust in Global Virtual Teams
Language: English
Authors: John Wengel (ORCID 0000-0002-8005-4767)
Source: Business and Professional Communication Quarterly. 2025 88(1):54-72.
Availability: SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: https://sagepub.com
Peer Reviewed: Y
Page Count: 19
Publication Date: 2025
Document Type: Journal Articles
Reports - Research
Descriptors: Cultural Awareness, Trust (Psychology), Group Dynamics, Teamwork, Foreign Countries, Computer Simulation, Administrator Characteristics, Finance Occupations, Leadership Styles, Organizational Culture, Cultural Pluralism, Cultural Differences, Communication Skills, Intercultural Communication
DOI: 10.1177/23294906231179915
ISSN: 2329-4922
2329-4906
Abstract: A lack of cultural intelligence (CQ) creates a lack of trust in global virtual teams (GVTs). Study findings examine how leaders demonstrate CQ, trust in GVTs, and provide strategies for organizations. This qualitative single-case study explores how leaders of US-based GVTs in the financial industry demonstrate CQ and trust and strategies to develop trust. This study applies the social interaction theory, uncovering group identity and behaviors. Participants included GVT members and leaders having at least 1 year of experience on a GVT. The emerging themes were demonstrating CQ, demonstrating trust, and strategies to build trust.
Abstractor: As Provided
Entry Date: 2025
Accession Number: EJ1465418
Database: ERIC
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