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Fostering Intercultural Competence in Healthcare: Insights from an Online Audiology Course

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Title: Fostering Intercultural Competence in Healthcare: Insights from an Online Audiology Course
Language: English
Authors: Lata A. Krishnan, Aparajita Jaiswal, Sakhi Aggrawal
Source: International Journal for the Scholarship of Teaching and Learning. 2025 19(2).
Availability: Centers for Teaching & Technology at Georgia Southern University. IJ-SoTL, Georgia Southern University, Henderson Library 1301, Statesboro, GA 30460. e-mail: sotlij@georgiasouthern.edu; Web site: https://digitalcommons.georgiasouthern.edu/ij-sotl/
Peer Reviewed: Y
Page Count: 12
Publication Date: 2025
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Cultural Awareness, Allied Health Occupations Education, Health Services, Online Courses, Undergraduate Students, Audiology, College Seniors, Instructional Program Divisions, Prior Learning, Program Effectiveness, Diversity
ISSN: 1931-4744
Abstract: Intercultural competence (ICC) is essential for students, particularly in healthcare, to provide culturally responsive care. This study examines the integration of intercultural learning (ICL) activities in a fully online, asynchronous 300-level undergraduate audiology course. Pre- and post-test data from the Intercultural Development Inventory (IDI®) revealed a significant increase in ICC among senior students, while non-seniors showed no measurable change. Qualitative analysis of final reflections supported these findings, with seniors articulating deeper intercultural insights. These results suggest that ICC development may vary based on academic level and prior experience. Additionally, intentionally structured interventions aligned with students' prior experiences could further enhance intercultural growth. This study contributes to the Scholarship of Teaching and Learning (SoTL) by offering evidence-based insights on how academic level and course structure influence the development of ICC in online educational settings.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1491415
Database: ERIC
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  Data: Fostering Intercultural Competence in Healthcare: Insights from an Online Audiology Course
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  Data: <searchLink fieldCode="AR" term="%22Lata+A%2E+Krishnan%22">Lata A. Krishnan</searchLink><br /><searchLink fieldCode="AR" term="%22Aparajita+Jaiswal%22">Aparajita Jaiswal</searchLink><br /><searchLink fieldCode="AR" term="%22Sakhi+Aggrawal%22">Sakhi Aggrawal</searchLink>
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  Data: Centers for Teaching & Technology at Georgia Southern University. IJ-SoTL, Georgia Southern University, Henderson Library 1301, Statesboro, GA 30460. e-mail: sotlij@georgiasouthern.edu; Web site: https://digitalcommons.georgiasouthern.edu/ij-sotl/
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  Data: Intercultural competence (ICC) is essential for students, particularly in healthcare, to provide culturally responsive care. This study examines the integration of intercultural learning (ICL) activities in a fully online, asynchronous 300-level undergraduate audiology course. Pre- and post-test data from the Intercultural Development Inventory (IDI®) revealed a significant increase in ICC among senior students, while non-seniors showed no measurable change. Qualitative analysis of final reflections supported these findings, with seniors articulating deeper intercultural insights. These results suggest that ICC development may vary based on academic level and prior experience. Additionally, intentionally structured interventions aligned with students' prior experiences could further enhance intercultural growth. This study contributes to the Scholarship of Teaching and Learning (SoTL) by offering evidence-based insights on how academic level and course structure influence the development of ICC in online educational settings.
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      – SubjectFull: Cultural Awareness
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      – SubjectFull: Allied Health Occupations Education
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      – SubjectFull: Health Services
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      – SubjectFull: Online Courses
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      – SubjectFull: Undergraduate Students
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      – SubjectFull: Audiology
        Type: general
      – SubjectFull: College Seniors
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      – SubjectFull: Instructional Program Divisions
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      – SubjectFull: Diversity
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      – TitleFull: Fostering Intercultural Competence in Healthcare: Insights from an Online Audiology Course
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