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From Satisfaction to Reputation: A SEM Approach to Understanding Key Drivers in Higher Vocational Education and Training in Spain

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Title: From Satisfaction to Reputation: A SEM Approach to Understanding Key Drivers in Higher Vocational Education and Training in Spain
Language: English
Authors: Javier Mendoza Villafaina (ORCID 0009-0007-2980-1150), Natalia López-Mosquera (ORCID 0000-0003-1674-1340)
Source: Education & Training. 2026 68(1):81-98.
Availability: Emerald Publishing Limited. Howard House, Wagon Lane, Bingley, West Yorkshire, BD16 1WA, UK. Tel: +44-1274-777700; Fax: +44-1274-785201; e-mail: emerald@emeraldinsight.com; Web site: http://www.emerald.com/insight
Peer Reviewed: Y
Page Count: 18
Publication Date: 2026
Document Type: Journal Articles
Reports - Research
Tests/Questionnaires
Education Level: Higher Education
Postsecondary Education
Descriptors: Foreign Countries, Career and Technical Education, Student Satisfaction, Expectation, Job Skills, Skill Development, Student Attitudes, Reputation, College Students, Student Experience
Geographic Terms: Spain
DOI: 10.1108/ET-07-2024-0294
ISSN: 0040-0912
1758-6127
Abstract: Purpose: To analyse the key factors shaping student satisfaction in VET studies and how this satisfaction influences students' intention to recommend the programme and their perception of its institutional and social reputation. Design/methodology/approach: On-site surveys through a link to students of VET higher education studies (n = 158) in Extremadura (Spain) from the professional families of administration and management and commerce and marketing. The methodology used is structural equation modelling to evaluate the causal relationships of the proposed theoretical model. Findings: Students' perception of how well their VET studies prepare them for future professional life is the most influential factor in determining satisfaction, above academic aspects, expectations or infrastructure. Additionally, satisfaction has a direct impact on both the intention to recommend the programme and the perceived reputation of VET studies. Practical implications: Educational institutions can improve the perceived value of VET studies by strengthening ties with the professional world, incorporating active methodologies focused on real-world skills and enhancing reputation through alumni involvement, outreach activities and communication strategies based on student satisfaction. Originality/value: The study contributes to the still limited body of research on satisfaction in VET by proposing and validating a model that connects satisfaction with future attitudes, such as recommendation intention and perceived reputation, offering a useful framework for understanding and enhancing the long-term positioning of VET programmes.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1496170
Database: ERIC
FullText Text:
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  Data: From Satisfaction to Reputation: A SEM Approach to Understanding Key Drivers in Higher Vocational Education and Training in Spain
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  Data: <searchLink fieldCode="AR" term="%22Javier+Mendoza+Villafaina%22">Javier Mendoza Villafaina</searchLink> (ORCID <externalLink term="https://orcid.org/0009-0007-2980-1150">0009-0007-2980-1150</externalLink>)<br /><searchLink fieldCode="AR" term="%22Natalia+López-Mosquera%22">Natalia López-Mosquera</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0003-1674-1340">0000-0003-1674-1340</externalLink>)
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  Data: <searchLink fieldCode="SO" term="%22Education+%26+Training%22"><i>Education & Training</i></searchLink>. 2026 68(1):81-98.
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  Data: Emerald Publishing Limited. Howard House, Wagon Lane, Bingley, West Yorkshire, BD16 1WA, UK. Tel: +44-1274-777700; Fax: +44-1274-785201; e-mail: emerald@emeraldinsight.com; Web site: http://www.emerald.com/insight
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  Data: Y
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  Data: 18
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  Data: 2026
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  Data: Journal Articles<br />Reports - Research<br />Tests/Questionnaires
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  Data: <searchLink fieldCode="EL" term="%22Higher+Education%22">Higher Education</searchLink><br /><searchLink fieldCode="EL" term="%22Postsecondary+Education%22">Postsecondary Education</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink><br /><searchLink fieldCode="DE" term="%22Career+and+Technical+Education%22">Career and Technical Education</searchLink><br /><searchLink fieldCode="DE" term="%22Student+Satisfaction%22">Student Satisfaction</searchLink><br /><searchLink fieldCode="DE" term="%22Expectation%22">Expectation</searchLink><br /><searchLink fieldCode="DE" term="%22Job+Skills%22">Job Skills</searchLink><br /><searchLink fieldCode="DE" term="%22Skill+Development%22">Skill Development</searchLink><br /><searchLink fieldCode="DE" term="%22Student+Attitudes%22">Student Attitudes</searchLink><br /><searchLink fieldCode="DE" term="%22Reputation%22">Reputation</searchLink><br /><searchLink fieldCode="DE" term="%22College+Students%22">College Students</searchLink><br /><searchLink fieldCode="DE" term="%22Student+Experience%22">Student Experience</searchLink>
– Name: Subject
  Label: Geographic Terms
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Spain%22">Spain</searchLink>
– Name: DOI
  Label: DOI
  Group: ID
  Data: 10.1108/ET-07-2024-0294
– Name: ISSN
  Label: ISSN
  Group: ISSN
  Data: 0040-0912<br />1758-6127
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Purpose: To analyse the key factors shaping student satisfaction in VET studies and how this satisfaction influences students' intention to recommend the programme and their perception of its institutional and social reputation. Design/methodology/approach: On-site surveys through a link to students of VET higher education studies (n = 158) in Extremadura (Spain) from the professional families of administration and management and commerce and marketing. The methodology used is structural equation modelling to evaluate the causal relationships of the proposed theoretical model. Findings: Students' perception of how well their VET studies prepare them for future professional life is the most influential factor in determining satisfaction, above academic aspects, expectations or infrastructure. Additionally, satisfaction has a direct impact on both the intention to recommend the programme and the perceived reputation of VET studies. Practical implications: Educational institutions can improve the perceived value of VET studies by strengthening ties with the professional world, incorporating active methodologies focused on real-world skills and enhancing reputation through alumni involvement, outreach activities and communication strategies based on student satisfaction. Originality/value: The study contributes to the still limited body of research on satisfaction in VET by proposing and validating a model that connects satisfaction with future attitudes, such as recommendation intention and perceived reputation, offering a useful framework for understanding and enhancing the long-term positioning of VET programmes.
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      – Text: English
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    Subjects:
      – SubjectFull: Foreign Countries
        Type: general
      – SubjectFull: Career and Technical Education
        Type: general
      – SubjectFull: Student Satisfaction
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      – SubjectFull: Expectation
        Type: general
      – SubjectFull: Job Skills
        Type: general
      – SubjectFull: Skill Development
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      – SubjectFull: Student Attitudes
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      – SubjectFull: Reputation
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      – SubjectFull: College Students
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      – SubjectFull: Student Experience
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      – SubjectFull: Spain
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