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Layers of Data, Layers of Skills Measurement in the E-Government Reform

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Title: Layers of Data, Layers of Skills Measurement in the E-Government Reform
Language: English
Authors: Gita Steiner-Khamsi (ORCID 0000-0001-9986-2150)
Source: Current Issues in Comparative Education. 2026 28(1):3-20.
Availability: Teachers College, Columbia University. International and Transcultural Studies, P.O. Box 211, 525 West 120th Street, New York, NY 10027. e-mail: info@cicejournal.org; Web site: http://www.tc.columbia.edu/cice
Peer Reviewed: Y
Page Count: 18
Publication Date: 2026
Document Type: Journal Articles
Reports - Evaluative
Descriptors: Soft Skills, Accountability, Governance, Educational Change, Computer Mediated Communication, Public Administration, Technology Transfer
ISSN: 1523-1615
Abstract: This conceptual article investigates the rationales for the fascination with soft skills (social-emotional skills, responsibility, engagement, etc.), propelled by a large and diverse group of proponents, including international organizations--such as the Organisation for Economic Co-operation and Development (OECD) and the World Bank--that have a long-standing history with promoting hard skills, such as literacy and numeracy. It (i) outlines several reasons why global actors promote the development of soft skills, agentic teaching and learning, and social accountability; (ii) traces the evolution of social accountability--the regulatory mechanism behind the current E-Government or New Public Governance reform--by sequencing the global public administration reforms of the past five decades; and finally, (iii) examines the challenges of social accountability in today's divisive societies plagued by information pollution, anti-globalization sentiments, and distrust in government.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1497153
Database: ERIC
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  Data: Layers of Data, Layers of Skills Measurement in the E-Government Reform
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  Data: <searchLink fieldCode="AR" term="%22Gita+Steiner-Khamsi%22">Gita Steiner-Khamsi</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0001-9986-2150">0000-0001-9986-2150</externalLink>)
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  Data: Teachers College, Columbia University. International and Transcultural Studies, P.O. Box 211, 525 West 120th Street, New York, NY 10027. e-mail: info@cicejournal.org; Web site: http://www.tc.columbia.edu/cice
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  Data: This conceptual article investigates the rationales for the fascination with soft skills (social-emotional skills, responsibility, engagement, etc.), propelled by a large and diverse group of proponents, including international organizations--such as the Organisation for Economic Co-operation and Development (OECD) and the World Bank--that have a long-standing history with promoting hard skills, such as literacy and numeracy. It (i) outlines several reasons why global actors promote the development of soft skills, agentic teaching and learning, and social accountability; (ii) traces the evolution of social accountability--the regulatory mechanism behind the current E-Government or New Public Governance reform--by sequencing the global public administration reforms of the past five decades; and finally, (iii) examines the challenges of social accountability in today's divisive societies plagued by information pollution, anti-globalization sentiments, and distrust in government.
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      – Text: English
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        PageCount: 18
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      – SubjectFull: Soft Skills
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