Are Graduate Learners Truly Satisfied with Online Courses? Evidence from Anadolu University
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| Title: | Are Graduate Learners Truly Satisfied with Online Courses? Evidence from Anadolu University |
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| Language: | English |
| Authors: | Hakan Altinpulluk (ORCID |
| Source: | Turkish Online Journal of Distance Education. 2026 27(1):82-102. |
| Availability: | Anadolu University. Office of the Rector, Eskisehir, 26470, Turkey. Tel: +90-222-335-34-53; Fax: +90-222-335-34-86; e-mail: rektor@anadolu.edu.tr; e-mail: TOJDE@anadolu.edu.tr; Web site: http://tojde.anadolu.edu.tr/ |
| Peer Reviewed: | Y |
| Page Count: | 21 |
| Publication Date: | 2026 |
| Document Type: | Journal Articles Reports - Research |
| Education Level: | Higher Education Postsecondary Education |
| Descriptors: | Student Satisfaction, Distance Education, Graduate Students, Masters Programs, Online Courses, Age Differences, Income, Employment Level, Foreign Countries, Technology Uses in Education, Technological Literacy, Computer Use |
| Geographic Terms: | Turkey |
| ISSN: | 1302-6488 |
| Abstract: | Although Anadolu University is known for having one of the world's most prestigious and largest-scale Open Education Faculties, it also offers distance learning-based non-thesis master's programs within its graduate education framework. The aim of this study is to explore the satisfaction of learners enrolled in distance education non-thesis master's degree programs at Anadolu University regarding online courses delivered over the internet. This research was carried out using a cross-sectional survey model. 488 learners voluntarily participated in the study. The data obtained to determine the satisfaction of the learners towards online courses were collected using the 'Satisfaction Scale for E-Courses'. As a result of the study, it was found that learners' satisfaction with online courses differed significantly according to age, occupational status and monthly income level variables. Learners in the older age group were more satisfied with online courses than those in the young and young middle age group. Regarding occupational status, learners working in the public sector were more satisfied with the materials and communication tools used in online courses compared to non-employed learners. In addition, learners with high monthly income were found to be more satisfied with online courses compared to learners with low monthly income. By focusing on the satisfaction of online non-thesis master's students in Anadolu University's large-scale open and distance education system, this research provides innovation and contribution to the limited number of studies on online master's education in Turkiye with original and up-to-date findings. |
| Abstractor: | As Provided |
| Entry Date: | 2026 |
| Accession Number: | EJ1497684 |
| Database: | ERIC |
| Abstract: | Although Anadolu University is known for having one of the world's most prestigious and largest-scale Open Education Faculties, it also offers distance learning-based non-thesis master's programs within its graduate education framework. The aim of this study is to explore the satisfaction of learners enrolled in distance education non-thesis master's degree programs at Anadolu University regarding online courses delivered over the internet. This research was carried out using a cross-sectional survey model. 488 learners voluntarily participated in the study. The data obtained to determine the satisfaction of the learners towards online courses were collected using the 'Satisfaction Scale for E-Courses'. As a result of the study, it was found that learners' satisfaction with online courses differed significantly according to age, occupational status and monthly income level variables. Learners in the older age group were more satisfied with online courses than those in the young and young middle age group. Regarding occupational status, learners working in the public sector were more satisfied with the materials and communication tools used in online courses compared to non-employed learners. In addition, learners with high monthly income were found to be more satisfied with online courses compared to learners with low monthly income. By focusing on the satisfaction of online non-thesis master's students in Anadolu University's large-scale open and distance education system, this research provides innovation and contribution to the limited number of studies on online master's education in Turkiye with original and up-to-date findings. |
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| ISSN: | 1302-6488 |
