View in EDS PDF Full Text

Are Graduate Learners Truly Satisfied with Online Courses? Evidence from Anadolu University

Saved in:
Bibliographic Details
Title: Are Graduate Learners Truly Satisfied with Online Courses? Evidence from Anadolu University
Language: English
Authors: Hakan Altinpulluk (ORCID 0000-0003-4701-1949), Gokhan Alptekin (ORCID 0000-0001-9374-5471), Yusuf Yildirim (ORCID 0000-0003-4475-4923), Saime Once (ORCID 0000-0001-9828-1872)
Source: Turkish Online Journal of Distance Education. 2026 27(1):82-102.
Availability: Anadolu University. Office of the Rector, Eskisehir, 26470, Turkey. Tel: +90-222-335-34-53; Fax: +90-222-335-34-86; e-mail: rektor@anadolu.edu.tr; e-mail: TOJDE@anadolu.edu.tr; Web site: http://tojde.anadolu.edu.tr/
Peer Reviewed: Y
Page Count: 21
Publication Date: 2026
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Student Satisfaction, Distance Education, Graduate Students, Masters Programs, Online Courses, Age Differences, Income, Employment Level, Foreign Countries, Technology Uses in Education, Technological Literacy, Computer Use
Geographic Terms: Turkey
ISSN: 1302-6488
Abstract: Although Anadolu University is known for having one of the world's most prestigious and largest-scale Open Education Faculties, it also offers distance learning-based non-thesis master's programs within its graduate education framework. The aim of this study is to explore the satisfaction of learners enrolled in distance education non-thesis master's degree programs at Anadolu University regarding online courses delivered over the internet. This research was carried out using a cross-sectional survey model. 488 learners voluntarily participated in the study. The data obtained to determine the satisfaction of the learners towards online courses were collected using the 'Satisfaction Scale for E-Courses'. As a result of the study, it was found that learners' satisfaction with online courses differed significantly according to age, occupational status and monthly income level variables. Learners in the older age group were more satisfied with online courses than those in the young and young middle age group. Regarding occupational status, learners working in the public sector were more satisfied with the materials and communication tools used in online courses compared to non-employed learners. In addition, learners with high monthly income were found to be more satisfied with online courses compared to learners with low monthly income. By focusing on the satisfaction of online non-thesis master's students in Anadolu University's large-scale open and distance education system, this research provides innovation and contribution to the limited number of studies on online master's education in Turkiye with original and up-to-date findings.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1497684
Database: ERIC
FullText Links:
  – Type: pdflink
    Url: https://content.ebscohost.com/cds/retrieve?content=AQICAHj0k_4E0hTGH8RJwT4gCJyBsGNe_WN95AvKlDbXJGqwxwE4yrNZKhg9balc-_3GSLpZAAAA4zCB4AYJKoZIhvcNAQcGoIHSMIHPAgEAMIHJBgkqhkiG9w0BBwEwHgYJYIZIAWUDBAEuMBEEDJ9aitzbAHXSlYrwjQIBEICBm-DqBfxHQFtp_S1qHNX1Vo4kwktMkFiWPWdn0BwDlXwxnsb-h8Do99ulgebeHDkHQUuxESFZg-wDcTqK_N-zjVKt88H5NLgrCEVs1S8vbY4pCcdlQPONSjQ60L_PAgBnMr2FxHE3S9ad9ZaiPSKzbonI4_mknBcdMfiWxMYlDfOA9jZQomn6ejpqdgnl3TC3-zsRcdgtx2eU0QhG
Text:
  Availability: 0
CustomLinks:
  – Url: https://eric.ed.gov/contentdelivery/servlet/ERICServlet?accno=EJ1497684
    Name: ERIC Full Text
    Category: fullText
    Text: Full Text from ERIC
Header DbId: eric
DbLabel: ERIC
An: EJ1497684
AccessLevel: 3
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: Are Graduate Learners Truly Satisfied with Online Courses? Evidence from Anadolu University
– Name: Language
  Label: Language
  Group: Lang
  Data: English
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Hakan+Altinpulluk%22">Hakan Altinpulluk</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0003-4701-1949">0000-0003-4701-1949</externalLink>)<br /><searchLink fieldCode="AR" term="%22Gokhan+Alptekin%22">Gokhan Alptekin</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0001-9374-5471">0000-0001-9374-5471</externalLink>)<br /><searchLink fieldCode="AR" term="%22Yusuf+Yildirim%22">Yusuf Yildirim</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0003-4475-4923">0000-0003-4475-4923</externalLink>)<br /><searchLink fieldCode="AR" term="%22Saime+Once%22">Saime Once</searchLink> (ORCID <externalLink term="https://orcid.org/0000-0001-9828-1872">0000-0001-9828-1872</externalLink>)
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="SO" term="%22Turkish+Online+Journal+of+Distance+Education%22"><i>Turkish Online Journal of Distance Education</i></searchLink>. 2026 27(1):82-102.
– Name: Avail
  Label: Availability
  Group: Avail
  Data: Anadolu University. Office of the Rector, Eskisehir, 26470, Turkey. Tel: +90-222-335-34-53; Fax: +90-222-335-34-86; e-mail: rektor@anadolu.edu.tr; e-mail: TOJDE@anadolu.edu.tr; Web site: http://tojde.anadolu.edu.tr/
– Name: PeerReviewed
  Label: Peer Reviewed
  Group: SrcInfo
  Data: Y
– Name: Pages
  Label: Page Count
  Group: Src
  Data: 21
– Name: DatePubCY
  Label: Publication Date
  Group: Date
  Data: 2026
– Name: TypeDocument
  Label: Document Type
  Group: TypDoc
  Data: Journal Articles<br />Reports - Research
– Name: Audience
  Label: Education Level
  Group: Audnce
  Data: <searchLink fieldCode="EL" term="%22Higher+Education%22">Higher Education</searchLink><br /><searchLink fieldCode="EL" term="%22Postsecondary+Education%22">Postsecondary Education</searchLink>
– Name: Subject
  Label: Descriptors
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Student+Satisfaction%22">Student Satisfaction</searchLink><br /><searchLink fieldCode="DE" term="%22Distance+Education%22">Distance Education</searchLink><br /><searchLink fieldCode="DE" term="%22Graduate+Students%22">Graduate Students</searchLink><br /><searchLink fieldCode="DE" term="%22Masters+Programs%22">Masters Programs</searchLink><br /><searchLink fieldCode="DE" term="%22Online+Courses%22">Online Courses</searchLink><br /><searchLink fieldCode="DE" term="%22Age+Differences%22">Age Differences</searchLink><br /><searchLink fieldCode="DE" term="%22Income%22">Income</searchLink><br /><searchLink fieldCode="DE" term="%22Employment+Level%22">Employment Level</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink><br /><searchLink fieldCode="DE" term="%22Technology+Uses+in+Education%22">Technology Uses in Education</searchLink><br /><searchLink fieldCode="DE" term="%22Technological+Literacy%22">Technological Literacy</searchLink><br /><searchLink fieldCode="DE" term="%22Computer+Use%22">Computer Use</searchLink>
– Name: Subject
  Label: Geographic Terms
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22Turkey%22">Turkey</searchLink>
– Name: ISSN
  Label: ISSN
  Group: ISSN
  Data: 1302-6488
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: Although Anadolu University is known for having one of the world's most prestigious and largest-scale Open Education Faculties, it also offers distance learning-based non-thesis master's programs within its graduate education framework. The aim of this study is to explore the satisfaction of learners enrolled in distance education non-thesis master's degree programs at Anadolu University regarding online courses delivered over the internet. This research was carried out using a cross-sectional survey model. 488 learners voluntarily participated in the study. The data obtained to determine the satisfaction of the learners towards online courses were collected using the 'Satisfaction Scale for E-Courses'. As a result of the study, it was found that learners' satisfaction with online courses differed significantly according to age, occupational status and monthly income level variables. Learners in the older age group were more satisfied with online courses than those in the young and young middle age group. Regarding occupational status, learners working in the public sector were more satisfied with the materials and communication tools used in online courses compared to non-employed learners. In addition, learners with high monthly income were found to be more satisfied with online courses compared to learners with low monthly income. By focusing on the satisfaction of online non-thesis master's students in Anadolu University's large-scale open and distance education system, this research provides innovation and contribution to the limited number of studies on online master's education in Turkiye with original and up-to-date findings.
– Name: AbstractInfo
  Label: Abstractor
  Group: Ab
  Data: As Provided
– Name: DateEntry
  Label: Entry Date
  Group: Date
  Data: 2026
– Name: AN
  Label: Accession Number
  Group: ID
  Data: EJ1497684
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=eric&AN=EJ1497684
RecordInfo BibRecord:
  BibEntity:
    Languages:
      – Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 21
        StartPage: 82
    Subjects:
      – SubjectFull: Student Satisfaction
        Type: general
      – SubjectFull: Distance Education
        Type: general
      – SubjectFull: Graduate Students
        Type: general
      – SubjectFull: Masters Programs
        Type: general
      – SubjectFull: Online Courses
        Type: general
      – SubjectFull: Age Differences
        Type: general
      – SubjectFull: Income
        Type: general
      – SubjectFull: Employment Level
        Type: general
      – SubjectFull: Foreign Countries
        Type: general
      – SubjectFull: Technology Uses in Education
        Type: general
      – SubjectFull: Technological Literacy
        Type: general
      – SubjectFull: Computer Use
        Type: general
      – SubjectFull: Turkey
        Type: general
    Titles:
      – TitleFull: Are Graduate Learners Truly Satisfied with Online Courses? Evidence from Anadolu University
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Hakan Altinpulluk
      – PersonEntity:
          Name:
            NameFull: Gokhan Alptekin
      – PersonEntity:
          Name:
            NameFull: Yusuf Yildirim
      – PersonEntity:
          Name:
            NameFull: Saime Once
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 01
              Type: published
              Y: 2026
          Identifiers:
            – Type: issn-electronic
              Value: 1302-6488
          Numbering:
            – Type: volume
              Value: 27
            – Type: issue
              Value: 1
          Titles:
            – TitleFull: Turkish Online Journal of Distance Education
              Type: main
ResultId 1