U.S. Academic Advisors' Turnover Intentions

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Bibliographic Details
Title: U.S. Academic Advisors' Turnover Intentions
Language: English
Authors: Krista M. Soria, Erin C. Standley, Stacey E. Vakanski, Elise Kokenge, Jacob R. Connley, Miguel Angel Zamora
Source: Journal of Education Human Resources. 2026 44(1):124-150.
Availability: University of Toronto Press. 5201 Dufferin Street, Toronto, ON M3H 5T8, Canada. Tel: 416-667-7810; Fax: 800-221-9985; Fax: 416-667-7881; e-mail: journals@utpress.utoronco.ca; Web site: https://www.utpjournals.press/loi/jehr
Peer Reviewed: Y
Page Count: 27
Publication Date: 2026
Document Type: Journal Articles
Reports - Research
Education Level: Higher Education
Postsecondary Education
Descriptors: Academic Advising, Faculty Advisers, Higher Education, Burnout, Faculty Mobility, Intention, Career Change, Individual Characteristics, Measures (Individuals), Work Environment, Faculty Workload, Family Work Relationship
Assessment and Survey Identifiers: Maslach Burnout Inventory
DOI: 10.3138/jehr-2023-0114
ISSN: 2562-783X
Abstract: In U.S. higher education institutions, academic advisors are experiencing exceedingly high rates of burnout during the ongoing COVID-19 pandemic. Employees who experience high burnout levels are more likely to leave their positions, so those trends are concerning--especially because advisors already had some of the highest early attrition rates among higher education employees before the pandemic. In this study, we examined whether there are significant relationships between U.S. academic advisors' demographic characteristics, institutional variables, advising- and work-related variables, burnout, and advisors' intentions to leave their positions, the advising profession, or their current institutions. We analyzed survey data from 826 academic advisors who worked at 711 different 2- and 4-year U.S. colleges and universities from February to March 2023. We discovered that approximately 25%-30% of academic advisors plan to leave their jobs, the advising occupation, or their institutions as soon as possible. The results primarily suggest that academic advisors' caseload, salary satisfaction, work-related variables (i.e., workload, control, reward, community, and values), and burnout (i.e., emotional exhaustion, depersonalization, and personal accomplishment) were significantly (p < 0.05) associated with academic advisors' turnover intentions. Higher education leaders can use these results to support academic advisors' retention and advocate for greater changes in the field to prevent the loss of these critical professionals.
Abstractor: As Provided
Entry Date: 2026
Accession Number: EJ1501991
Database: ERIC
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