Content Management Systems
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| Title: | Content Management Systems |
|---|---|
| Language: | English |
| Authors: | Wisniewski, Jeff, Stenstrom, Cheryl |
| Source: | Computers in Libraries. Feb 2007 27(2):17-17. |
| Availability: | Information Today, Inc. 143 Old Marlton Pike, Medford, NJ 08055-8750. Tel: 800-300-9868; Tel: 609-654-6266; Fax: 609-654-4309; e-mail: custserv@infotoday.com; Web site: http://infotoday.com |
| Peer Reviewed: | N |
| Page Count: | 3 |
| Publication Date: | 2007 |
| Document Type: | Journal Articles Reports - Descriptive |
| Descriptors: | Database Management Systems, Information Management, Libraries, Library Automation, Vendors, Surveys |
| ISSN: | 1041-7915 |
| Abstract: | In this article, the authors provide a guide in acquiring content management system. They conducted a vendor survey that covers four areas: (1) general information about the product (including standards supported); (2) administration of the product; (3) functionality; and (4) contact information for readers who want to know more. A list of product information and comparison of specifications are presented. |
| Abstractor: | ERIC |
| Entry Date: | 2007 |
| Access URL: | https://www.infotoday.com/cilmag/feb07/index.shtml |
| Accession Number: | EJ753964 |
| Database: | ERIC |
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| FullText | Links: – Type: pdflink Url: https://content.ebscohost.com/cds/retrieve?content=AQICAHj0k_4E0hTGH8RJwT4gCJyBsGNe_WN95AvKlDbXJGqwxwHtqZTm6NhB3jSkAUJGyOWlAAAA4TCB3gYJKoZIhvcNAQcGoIHQMIHNAgEAMIHHBgkqhkiG9w0BBwEwHgYJYIZIAWUDBAEuMBEEDDuanTLv-tHvXruR0wIBEICBmaUI5IZ9qkSqeqwyjyOQKLIwDoh8yp8nyv8rVjqzE1uNQX0gYmD6LVXF4Upb7HLLh2yTByVMrS-oJyiHqWShx2gKZlOIo6rFZalDWlXXmNFwhGT2SC9f7lir2bQCYNDQ2oOuOCRkID1kw0F8zkoImRCl7inOzt0jmRGJ8d_DZxJbox35tYhL39bdPuYq-JwQP2f521YgFK-CBA== Text: Availability: 1 Value: <anid>AN0023895011;clb01feb.07;2007Feb15.10:32;v2.2.460</anid> <jsection id="AN0023895011-1"> the HELPING YOU buy Series</jsection> <et id="AN0023895011-2">COMPARING </et> <title id="AN0023895011-3">Content Management Systems </title> <sbt id="AN0023895011-4">Competing Library Technology Products</sbt> <p>You have an OPAC. You have a repository. You have a knowledgebase. You have a link resolver database. You have a federated search tool. Put them all together and you have--wait, you mean you can actually put them all together? Search results from the OPAC, subscription databases, and local databases can be integrated and presented to users as a single results set. While it all sounds sort of magical, it would probably be met by most end users with a shrug and a Well yeah, that just like makes sense. We've lived with disintegration for a long, long time; now it's time to talk about aggregation. Welcome to this installment of Helping You Buy: Content Management Systems.</p> <hd id="AN0023895011-5">Content, Not Containers</hd> <p>In the past few years, there's been increasing recognition in our profession of the simple desire to put users in touch with information drawn from anywhere in our universe of content, both local and remote. Taking that one step further, we'd like to provide it in a way that makes sense to the user, with options like grouping, manipulating, refining, and outputting in ways that make it useful.</p> <p>While libraries and information centers do an admirable job of collecting (and increasingly, creating) electronic content, our data continues to live in disparate locations: the book database, aka the OPAC, which lives apart from the link resolver database, which lives apart from locally created digital content databases, which are quite separate from all of that content in your online subscription databases. Taking a phrase from Marshall Breedings column in the October 2006 issue of Computers in Libraries, how can we knit these systems together?</p> <p>Now, you might be thinking, This sounds a lot like federated search! and it does, at least in theory. The basic idea is the same--search against heterogeneous silos of content and present a unified list of results. The difference lies in better results for the users. The end result is the ability to perform sophisticated search refinements, gather results sets faster, and exploit options for intelligent manipulation. Ever wonder how Google can return results so remarkably fast time and time again? It's because you're not searching a Google database per se, but rather an index of content that Google has crawled. With an aggregator, all local data (and don't forget this includes the OPAC) can be indexed and made available for searching. This ability to create a normalized, unified index of content to search is a key way the aggregators differ from federated search tools.</p> <p>Are these products meant to replace federated search as we know it? For most library and information centers, our subscription content forms a critical part of our information universe. It would be unthinkable at this point to create a digital repository that doesn't include this content and call it unified. Right now, we don't have any better way to search subscription content than to go out and perform live searches, bringing results back in as they come. That's why all of these products have federated searching as either a standard feature or available as an add-on module.</p> <p>Earlier in the article, we talked about helping users make sense of results, content, and information. One of the great benefits of this class of products is its ability to group, cluster, or otherwise connect like items with like items. Unlike a results list that simply displays hits, these products generally offer additional tools for refining, drilling down, and in other ways making results manipulation more dynamic.</p> <hd id="AN0023895011-6">Whither the OPAC?</hd> <p>You may notice that several of the products included in the survey have achieved some recognition due to their use as next-generation OPACs. Many libraries and information centers are interested in providing their users with a more simplified, modern interface to the library catalog than those we've come to expect in the current generation of standard ILSs. To solve this problem, some are turning to products like these to bridge the gap. Not only is the OPAC experience enhanced, but it no longer need be a separate silo as these products aggregate and federate all sorts of content.</p> <hd id="AN0023895011-7">Here's What We Asked</hd> <p>Our vendor survey questions fall into four areas: general information about the product (including standards supported), administration of the product, functionality, and contact information for readers who want to know more.</p> <p>The first thing you might notice is a few new names in the list of vendors. This product area is one where both library-centric and regular commercial companies are competing side by side. While this is somewhat unusual for many library technology products, we think this can only benefit our community.</p> <p>As many libraries and information centers have begun thinking beyond the OPAC and have sought to more fully integrate their eresources, they've looked both to the library software world and beyond for solutions. Many of the products, especially those that are coming from the commercial sector, aren't new--some were introduced as early as 2001. On the whole, those from traditional library vendors tend to be newer. When you're buying, you may need to look outside the library world to get a sense of a product's and company's track record if you're looking at one of the content management systems from a nontraditional vendor. On the other hand, as many of the products from library vendors are new or even yet to be released, you might have to rely on the general reputation of the company and its existing products when making your purchasing decision.</p> <hd id="AN0023895011-8">Two Key Considerations</hd> <p>We queried vendors about two major considerations:</p> <p> <bold> 1. How much local development is required? </bold> The traditional federated search market has matured to the point that many systems now offer close to out-of-the-box functionality (witness systems like WebFeat's new WebFeat Express). Because these content aggregators are working with commercial and local data, or unique and standard resources, the time and effort needed for configuration and implementation can be significant. Spanning an OPAC, a link resolver, local databases, and commercial sources requires more than the flip of a switch, so be mindful of how much of your IT staff's time will be required. The high configurability of these systems can be both a blessing and a curse, so keep that in mind as you shop.</p> <p> <bold> 2. Will it integrate with existing systems? </bold> These content aggregator systems will only be useful if they can play well with your existing infrastructure. Since they're designed to span your whole electronic universe, integration is key. Of particular interest here are the questions about standards, integration with ILSs, and supported content vendors.</p> <hd id="AN0023895011-9">Thinking Ahead</hd> <p>A general trend in the electronic world is the increasing prevalence of portable devices, such as phones, smartphones, PDAs, and ultra-portable laptops, all of which have smaller viewing areas and, in many cases, slower-than-broadband network capabilities. Providing content to users on-the-go requires more than just making the same thing smaller, so we asked the vendors about their support for portable device browsers. We also asked for information regarding the products' ability to deriver content via alternate channels like RSS and WAP.</p> <p>As our users' expectations continue to evolve, so must our online presence. Content management systems go a long way toward matching the vast collections held in your library and information centers with your users' questions. Remember Roy Tennant's now-famous words: Only librarians like to search, everyone else likes to find. For many of you, this group of products will offer a new way of exposing patrons to your resources and may even help them save time (Ranganathan's fourth law!). For others, they'll probably just think, It's about time!</p> <ct id="AN0023895011-10"> Legend for Chart: A - Year of general release? B - Primary market(s)? A=Academic, P=Public, S=School, C=Corp/Govt/Special C - Pricing structure based on? (Initial price? Maintenance?) D - Created for libraries or other orgs? E - Tech support available: T=Telephone, E=Email, W=Web, C=Chat, S=Site visits F - What training is offered? Cost? G - Which data standards does your product support? H - Does the local admin control loading/linking content? I - Do you have a list of supported third-party content vendors? J - Does your product integrate with your ILS? K - If so, will it function with other vendors' systems? L - Does your product offer a WYSIWYG editor for library staff? M - Does it offer a range of predefined templates or skins? N - If so, can they be customized? O - Does your product support portable device browsers? P - Does your product support multilingual interfaces? Q - Does it offer postprocessing of results? R - Does it preprocess and/or normalize metadata? S - Does your product analyze metadata? T - Does your product offer clustering of results? U - Any common data formats it does not support? V - Does it offer these apps: FS=Federated Searching, RR=Relevancy Ranking, LR=Link Resolution, SA=Secure Authentication? If so, as Standard (S) or Add-On (AO)? W - Does it have these apps for users: PRC=Patron Ratings/comments on Catalog items, PT=Personalization Tools? If so, as Standard (S) or Add-On (AO)? X - Does it support multiple content delivery channels (XML, HTML, WAP, RSS)? A B C D E F G H I J K L M N O P Q R S T U V W X Auto-Graphics, Inc. AGent Search 2001 A, P, C Can be based on an annual fee; also offer a traditional license w/ annual support and maintenance, or special pricing to fit budget. Libraries E, S, + toll-free On-site training Helpdesk # @ $2,500 per + Instant session (inc 1 messaging full day + travel + Webinars costs); plus $1,000 per extra day ISO 10160/10161, yes yes Z39.50, OpenURL, NCIP, SIP2, + COUNTER (in process) + SUSHI (in process) yes yes yes yes yes yes yes yes yes yes yes no FS: S; RR: S; PRC: coming yes, standard LR: S; SA: S in 2007; PT: S Endeca Technologies, Inc. Endeca for Libraries 2001 A, C Based on the license fee + maintenance and services Other: T, E, W, S, Several commercial, + services courses offered; academic, engagements costs vary. government Details on Web etc. Over 300 yes yes different file types and dozens of different source repository formats yes yes yes no yes no yes yes yes yes yes no FS: AO; RR: S; PRC: S; PT: S yes, standard LR: S; SA: S Ex Libris Primo 2007 A, C Based on FTE + (Jan.) size of database; maintenance is a % of the purchase price. Libraries + T, E, S, + Standard training academic CRM system pkg is included institutions as part of the proposal. It is priced by the # of training days given. HTTP, FTP, yes yes SRU/SRW, Information Retrieval Protocol, HTML, XML, MARCXMU OAI, Dublin Core, OpenURL 1.0, RSS, OpenSearch RSS yes yes, with no, any ILS that GUI can export MARCXML can import data into PRIMO yes yes no yes yes yes yes yes no FS: AO; RR: S; PRC: S; PT: S yes, standard LR: AO; SA: S Groxis, Inc. Grokker ESM 2001 A, C Based on server, # of user licenses, # of connectors, + maintenance/support Libraries + E, W Admin course corporations (Contact us for pricing.) MARCXML, yes yes Z39.50, supports any data source with an XML gateway. n/a n/a no yes yes no yes yes yes yes yes no FS: S; LR: S; SA: S PRC: S; PT: S yes, standard Infor Library Solutions (formerly Geac) 2006 A, P, C Based on population size Libraries + T, E, + Training course corporations W 24/7 has an intro to fed search, the general setup of V-spaces, and the V-spaces admin module. MarcXchange, yes yes MARCXML, MARC 21, UNIMARC, Dublin Core XML, proprietary XML, proprietary HTML, RSS, HTML, XML yes, but yes, with no, CSS also works any other ILS as a standalone yes yes yes yes yes yes yes no no (future release) FS: S; LR: S; SA: S PRC: S; PT: S yes, standard Inmagic, Inc. Inmagic Presto 2005 C Based on concurrent users; available via licensed or hosted model Libraries T, E, W, S Tailored for each customer .NET, SQL, XML yes yes yes yes yes yes yes yes yes yes yes yes yes no FS: AO; RR: S; PRC: S; PT: S yes, standard IR: AO; SA: S Innovative Interfaces, Inc. Encore 2007 A, P, S, C Tiered purchase price and annual maintenance fee based on library size Libraries T, E, W Training is available at Innovative's facility and at customer site. HTTP, XHTML 1.0 yes yes Transitional, CSS 2.0, XML, XSLT, Ajax, Apache Web server, OpenURL, + Web Services APIs designed for specific functions yes yes, with no Aleph Voyager, + others as needed yes yes yes yes yes yes yes yes no FS: AO; RR: S; PRC: S; under IR: AO; SA: S PT: under consideration consideration SirsiDynix EPS/Enterprise Portal Solution 2002 A, P, S Initial price plus maintenance and content subscription Libraries T, E, W, S Application, ILS Integration, and Content Training @ packaged rates XML, XSLT, RSS, yes yes CSS, HTML yes yes, with yes all Z39.50- supported systems yes yes no yes no yes yes yes no FS: AO; RR: S; no yes, standard IR: AO; SA: S The Library Corp.-TLC AquaBrowser Library 2004 A, P, S, C Based on size of library + annual licensing and support Libraries T + W 24/7 On-site + Web-based training with pricing on a per diem basis, or libs can visit TLC at no charge for a day of training. XML, UNIMARC, yes yes MARC 21; any structured metadata exported from Access, SQL, + other DBMSs; unstructured full-text data in -doc, .pdf, + other common formats; metadata like MARC or Dublin Core yes yes, with any no vendor's ILS yes yes yes yes yes yes yes yes no FS: AO; RR: S; PRC: AO; PT: AO yes, with any LR: AO; SA: S vendor's ILS Vivisimo Vivisimo Velocity 2004 Fortune Based on annual or 1,000 corps perpetual licenses + federal govt. Libraries + T, E Scheduled corporations training sessions both on and off customer site HTTP, HTTPs, no yes SOAP, SRU/SRW, Z39.50, Bibliographic Reference software no no no yes yes yes yes yes yes yes yes no FS: S; RR: S; PRC: AO; PT: no yes, with any LR: S; SA: S vendor's ILS DISCLAIMER: While the author and editors have made all efforts to include every product that fit our criteria, this may not be an exhaustive list. This section is designed to be a shopping aid for CIL readers, and we remind them to check for other products and for updated facts before they make any purchases. The publisher does not assume any liability for errors or omissions.</ct> <aug> <p>By Jeff Wisniewski and Cheryl Stenström</p> <p></p> <p>Jeff Wisniewski is the Web services librarian for the University Library System at the University of Pittsburgh in Pennsylvania, where he maintains the library system's public Web site and staff intranet, coordinates technical support for Pitt's universitywide Electronic Theses and Dissertations program, and manages new technology initiatives. He received his M.L.S. from the University of Pittsburgh School of Information Sciences, where he has taught as a visiting lecturer. He is a frequent presenter at library and technology conferences, and has written for publications such as ONLINE and Internet Reference Services Quarterly. His email address is jeffw@pitt.edu.</p> <p>Cheryl Stenström is a library consultant in Lunenburg, Nova Scotia, Canada. She holds an M.L.I.S. from the University of British Columbia in Vancouver. She has been a systems librarian in both large urban and rural public libraries, as well as an instructor and consultant on library technology for a wide variety of information centers across Canada. Her email address is cheryl.stenstrom@gmail.com.</p> </aug> |
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| RecordInfo | BibRecord: BibEntity: Languages: – Text: English PhysicalDescription: Pagination: PageCount: 3 StartPage: 17 Subjects: – SubjectFull: Database Management Systems Type: general – SubjectFull: Information Management Type: general – SubjectFull: Libraries Type: general – SubjectFull: Library Automation Type: general – SubjectFull: Vendors Type: general – SubjectFull: Surveys Type: general Titles: – TitleFull: Content Management Systems Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: Wisniewski, Jeff – PersonEntity: Name: NameFull: Stenstrom, Cheryl IsPartOfRelationships: – BibEntity: Dates: – D: 01 M: 02 Type: published Y: 2007 Identifiers: – Type: issn-print Value: 1041-7915 Numbering: – Type: volume Value: 27 – Type: issue Value: 2 Titles: – TitleFull: Computers in Libraries Type: main |
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