Perceived School Effectiveness: Case Study of a Liverpool College

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Title: Perceived School Effectiveness: Case Study of a Liverpool College
Language: English
Authors: Samy, M., Cook, K.
Source: International Journal of Educational Management. 2009 23(2):185-198.
Availability: Emerald. 875 Massachusetts Avenue 7th Floor, Cambridge, MA 02139. Tel: 888-622-0075; Fax: 617-354-6875; e-mail: america@emeraldinsight.com; Web site: http://www.emeraldinsight.com
Peer Reviewed: Y
Page Count: 14
Publication Date: 2009
Document Type: Journal Articles
Reports - Evaluative
Education Level: Higher Education
Descriptors: School Effectiveness, Program Effectiveness, Case Studies, Foreign Countries, Statistical Analysis, Educational Administration, Educational Improvement, Outcomes of Education, Institutional Evaluation
Geographic Terms: United Kingdom (Liverpool)
DOI: 10.1108/09513540910933530
ISSN: 0951-354X
Abstract: Purpose: A quantitative effectiveness measurement based on the perceptions of the local community has been established as an effective mode of evaluating the level of satisfaction or perceived effectiveness of a school. In order to measure the level of effectiveness as perceived by their communities, educational institutions could use this instrument to measure the Quality Effectiveness Index (QEI) on eight quality management dimensions. This study seeks to investigate such a measurement in relation to a Liverpool college's perceptions of school effectiveness through the Quality Situation Assessment Instrument (QSAI). Design/methodology/approach: The instruments used in this research were based on the tenets of Malcolm Baldrige. The QSAI is a modified version that has applied an additional dimension, namely that of Student Outcomes to the original Baldrige award criteria. This QSAI will assess the perceptions of current and ideal school improvement issues in the selected sample of this case study school. The responses will be analysed via the Quality Effectiveness Index (QEI), which measures the perceptions of respondents. Findings: The findings indicate that it is an effective self-evaluation tool as the report to the school complements the views expressed by the college's OFSTED report. Originality/value: Apart from the fact that this has been the first such study of its type in the UK, the major significance has been the incorporation of the qualitative contemporary management underpinnings. (Contains 8 tables.)
Abstractor: As Provided
Number of References: 23
Entry Date: 2009
Accession Number: EJ830715
Database: ERIC
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  Data: <searchLink fieldCode="SO" term="%22International+Journal+of+Educational+Management%22"><i>International Journal of Educational Management</i></searchLink>. 2009 23(2):185-198.
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  Data: Emerald. 875 Massachusetts Avenue 7th Floor, Cambridge, MA 02139. Tel: 888-622-0075; Fax: 617-354-6875; e-mail: america@emeraldinsight.com; Web site: http://www.emeraldinsight.com
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  Data: <searchLink fieldCode="DE" term="%22School+Effectiveness%22">School Effectiveness</searchLink><br /><searchLink fieldCode="DE" term="%22Program+Effectiveness%22">Program Effectiveness</searchLink><br /><searchLink fieldCode="DE" term="%22Case+Studies%22">Case Studies</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+Countries%22">Foreign Countries</searchLink><br /><searchLink fieldCode="DE" term="%22Statistical+Analysis%22">Statistical Analysis</searchLink><br /><searchLink fieldCode="DE" term="%22Educational+Administration%22">Educational Administration</searchLink><br /><searchLink fieldCode="DE" term="%22Educational+Improvement%22">Educational Improvement</searchLink><br /><searchLink fieldCode="DE" term="%22Outcomes+of+Education%22">Outcomes of Education</searchLink><br /><searchLink fieldCode="DE" term="%22Institutional+Evaluation%22">Institutional Evaluation</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22United+Kingdom+%28Liverpool%29%22">United Kingdom (Liverpool)</searchLink>
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  Data: Purpose: A quantitative effectiveness measurement based on the perceptions of the local community has been established as an effective mode of evaluating the level of satisfaction or perceived effectiveness of a school. In order to measure the level of effectiveness as perceived by their communities, educational institutions could use this instrument to measure the Quality Effectiveness Index (QEI) on eight quality management dimensions. This study seeks to investigate such a measurement in relation to a Liverpool college's perceptions of school effectiveness through the Quality Situation Assessment Instrument (QSAI). Design/methodology/approach: The instruments used in this research were based on the tenets of Malcolm Baldrige. The QSAI is a modified version that has applied an additional dimension, namely that of Student Outcomes to the original Baldrige award criteria. This QSAI will assess the perceptions of current and ideal school improvement issues in the selected sample of this case study school. The responses will be analysed via the Quality Effectiveness Index (QEI), which measures the perceptions of respondents. Findings: The findings indicate that it is an effective self-evaluation tool as the report to the school complements the views expressed by the college's OFSTED report. Originality/value: Apart from the fact that this has been the first such study of its type in the UK, the major significance has been the incorporation of the qualitative contemporary management underpinnings. (Contains 8 tables.)
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      – SubjectFull: Program Effectiveness
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      – SubjectFull: Case Studies
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      – SubjectFull: Institutional Evaluation
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      – SubjectFull: United Kingdom (Liverpool)
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