Shifting to online and telephone bereavement support provision during the COVID-19 pandemic: A mixed methods study of bereavement service provider perspectives and lessons learnt for current practice.

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Title: Shifting to online and telephone bereavement support provision during the COVID-19 pandemic: A mixed methods study of bereavement service provider perspectives and lessons learnt for current practice.
Authors: Selman LE; Palliative and End of Life Care Research Group, Population Health Sciences, Bristol Medical School, University of Bristol, UK., Birchall J; Palliative and End of Life Care Research Group, Population Health Sciences, Bristol Medical School, University of Bristol, UK., Sutton EJ; Palliative and End of Life Care Research Group, Population Health Sciences, Bristol Medical School, University of Bristol, UK., Stone T; Palliative and End of Life Care Research Group, Population Health Sciences, Bristol Medical School, University of Bristol, UK., Mirra RM; Cardiff School of Dentistry, Cardiff University, UK., Gilbert E; Palliative and End of Life Care Research Group, Population Health Sciences, Bristol Medical School, University of Bristol, UK., Longo M; Marie Curie Research Centre, Division of Population Medicine, School of Medicine, Cardiff University, UK., Seddon K; Wales Cancer Research Centre, Cardiff, UK., Finucane AM; Marie Curie Hospice Edinburgh, Edinburgh, UK.; Clinical Psychology, School of Health in Social Science, University of Edinburgh, Edinburgh, UK., Penny A; National Bereavement Alliance, London, UK., Byrne A; Marie Curie Research Centre, Division of Population Medicine, School of Medicine, Cardiff University, UK., Harrop E; Marie Curie Research Centre, Division of Population Medicine, School of Medicine, Cardiff University, UK.
Source: Palliative medicine [Palliat Med] 2026 May; Vol. 40 (5), pp. 617-631. Date of Electronic Publication: 2025 Nov 24.
Publication Type: Journal Article
Journal Info: Publisher: SAGE Publications Country of Publication: England NLM ID: 8704926 Publication Model: Print-Electronic Cited Medium: Internet ISSN: 1477-030X (Electronic) Linking ISSN: 02692163 NLM ISO Abbreviation: Palliat Med Subsets: MEDLINE
Database: MEDLINE Ultimate
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  Data: Shifting to online and telephone bereavement support provision during the COVID-19 pandemic: A mixed methods study of bereavement service provider perspectives and lessons learnt for current practice.
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  Data: <searchLink fieldCode="AU" term="%22Selman+LE%22">Selman LE</searchLink>; Palliative and End of Life Care Research Group, Population Health Sciences, Bristol Medical School, University of Bristol, UK.<br /><searchLink fieldCode="AU" term="%22Birchall+J%22">Birchall J</searchLink>; Palliative and End of Life Care Research Group, Population Health Sciences, Bristol Medical School, University of Bristol, UK.<br /><searchLink fieldCode="AU" term="%22Sutton+EJ%22">Sutton EJ</searchLink>; Palliative and End of Life Care Research Group, Population Health Sciences, Bristol Medical School, University of Bristol, UK.<br /><searchLink fieldCode="AU" term="%22Stone+T%22">Stone T</searchLink>; Palliative and End of Life Care Research Group, Population Health Sciences, Bristol Medical School, University of Bristol, UK.<br /><searchLink fieldCode="AU" term="%22Mirra+RM%22">Mirra RM</searchLink>; Cardiff School of Dentistry, Cardiff University, UK.<br /><searchLink fieldCode="AU" term="%22Gilbert+E%22">Gilbert E</searchLink>; Palliative and End of Life Care Research Group, Population Health Sciences, Bristol Medical School, University of Bristol, UK.<br /><searchLink fieldCode="AU" term="%22Longo+M%22">Longo M</searchLink>; Marie Curie Research Centre, Division of Population Medicine, School of Medicine, Cardiff University, UK.<br /><searchLink fieldCode="AU" term="%22Seddon+K%22">Seddon K</searchLink>; Wales Cancer Research Centre, Cardiff, UK.<br /><searchLink fieldCode="AU" term="%22Finucane+AM%22">Finucane AM</searchLink>; Marie Curie Hospice Edinburgh, Edinburgh, UK.; Clinical Psychology, School of Health in Social Science, University of Edinburgh, Edinburgh, UK.<br /><searchLink fieldCode="AU" term="%22Penny+A%22">Penny A</searchLink>; National Bereavement Alliance, London, UK.<br /><searchLink fieldCode="AU" term="%22Byrne+A%22">Byrne A</searchLink>; Marie Curie Research Centre, Division of Population Medicine, School of Medicine, Cardiff University, UK.<br /><searchLink fieldCode="AU" term="%22Harrop+E%22">Harrop E</searchLink>; Marie Curie Research Centre, Division of Population Medicine, School of Medicine, Cardiff University, UK.
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  Data: <searchLink fieldCode="JN" term="%228704926%22">Palliative medicine</searchLink> [Palliat Med] 2026 May; Vol. 40 (5), pp. 617-631. <i>Date of Electronic Publication: </i>2025 Nov 24.
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  Data: <i>Publisher: </i><searchLink fieldCode="PB" term="%22SAGE+Publications%22">SAGE Publications </searchLink><i>Country of Publication: </i>England <i>NLM ID: </i>8704926 <i>Publication Model: </i>Print-Electronic <i>Cited Medium: </i>Internet <i>ISSN: </i>1477-030X (Electronic) <i>Linking ISSN: </i><searchLink fieldCode="IS" term="%2202692163%22">02692163 </searchLink><i>NLM ISO Abbreviation: </i>Palliat Med <i>Subsets: </i>MEDLINE
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