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Information Technology in the Service Society : A Twenty-First Century Lever

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Title: Information Technology in the Service Society : A Twenty-First Century Lever
Description: Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.
Authors: National Research Council, Computer Science and Telecommunications Board, Committee to Study the Impact of Information Technology on the Performance of Service Activities
Resource Type: eBook.
Subjects: Service industries--Automation, Information technology, Electronic data processing
Categories: COMPUTERS / Information Technology
Database: eBook Collection (EBSCOhost)
FullText Links:
  – Type: ebook-pdf
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  Availability: 0
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PubType: eBook
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  Data: Information Technology in the Service Society : A Twenty-First Century Lever
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  Label: Description
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  Data: Information technology has been touted as a boon for productivity, but measuring the benefits has been difficult. This volume examines what macroeconomic data do and do not show about the impact of information technology on service-sector productivity. This book assesses the ways in which different service firms have selected and implemented information technology, examining the impact of different management actions and styles on the perceived benefits of information technology in services.
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  Data: <searchLink fieldCode="AR" term="%22National+Research+Council%22">National Research Council</searchLink><br /><searchLink fieldCode="AR" term="%22Computer+Science+and+Telecommunications+Board%22">Computer Science and Telecommunications Board</searchLink><br /><searchLink fieldCode="AR" term="%22Committee+to+Study+the+Impact+of+Information+Technology+on+the+Performance+of+Service+Activities%22">Committee to Study the Impact of Information Technology on the Performance of Service Activities</searchLink>
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  Data: <searchLink fieldCode="DE" term="%22Service+industries--Automation%22">Service industries--Automation</searchLink><br /><searchLink fieldCode="DE" term="%22Information+technology%22">Information technology</searchLink><br /><searchLink fieldCode="DE" term="%22Electronic+data+processing%22">Electronic data processing</searchLink>
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  Data: <searchLink fieldCode="ZK" term="%22COMPUTERS+%2F+Information+Technology%22">COMPUTERS / Information Technology</searchLink>
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RecordInfo BibRecord:
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      – Code: 303.4833
        Scheme: ddc
        Type: prePub
    Languages:
      – Code: eng
        Text: English
    Subjects:
      – SubjectFull: Service industries--Automation
        Type: general
      – SubjectFull: Information technology
        Type: general
      – SubjectFull: Electronic data processing
        Type: general
    Titles:
      – TitleFull: Information Technology in the Service Society : A Twenty-First Century Lever
        Type: main
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            NameFull: National Research Council
      – PersonEntity:
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            NameFull: Computer Science and Telecommunications Board
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            NameFull: Committee to Study the Impact of Information Technology on the Performance of Service Activities
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          Name:
            NameFull: National Research Council
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            NameFull: Computer Science and Telecommunications Board
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          Dates:
            – D: 01
              M: 01
              Type: published
              Y: 1994
            – D: 04
              M: 02
              Type: profile
              Y: 2014
          Identifiers:
            – Type: isbn-print
              Value: 9780309048767
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              Value: 9780585037325
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              Value: 9780309585385
          Titles:
            – TitleFull: Information Technology in the Service Society : A Twenty-First Century Lever
              Type: main
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