The avatar face-off: a face(less) avatar facilitates adults' reports of personal events.
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| Title: | The avatar face-off: a face(less) avatar facilitates adults' reports of personal events. |
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| Authors: | Hsu, Che-Wei, Gross, Julien, Hayne, Harlene |
| Source: | Behaviour & Information Technology. Mar2024, Vol. 43 Issue 4, p800-810. 11p. |
| Subjects: | Face, Conversation, Research funding, Statistical sampling, Evaluation of medical care, Randomized controlled trials, Telemedicine, Sound recordings, Avatars (Virtual reality), Embarrassment, Shame, Data analysis software, Social support, Disclosure, Social stigma |
| Abstract: | Despite the potential benefits of telehealth, disclosure of personal information via this technology is often low due to embarrassment. One potential way to promote disclosure might be the use of avatars as conversational partners. Here, we explored this possibility by investigating the effects of avatars' human facial features and informed agency on adults' reports of embarrassing personal events and their views of the avatars. Adults (N = 111) were interviewed about a personal event by either a faceless, speech-wave avatar or a human-appearing avatar. Participants were also told that the avatar was either human-operated or computer-operated. Participants who were interviewed by a faceless avatar reported more information of higher quality about a personal event than did participants who were interviewed by a human-appearing avatar. This finding was consistent with participants' preference for a faceless avatar for discussing embarrassing topics. Participants' knowledge of the avatar's agency did not impact the quantity or quality of their reports or choice of avatar. The present experiment highlights the importance of avatars' appearance when considering their utility in eliciting detailed disclosure of potentially embarrassing information. [ABSTRACT FROM AUTHOR] |
| Copyright of Behaviour & Information Technology is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Database: | Psychology and Behavioral Sciences Collection |
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