Telecare that works: lessons on integrating digital technologies in elder care from Indian transnational families.

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Title: Telecare that works: lessons on integrating digital technologies in elder care from Indian transnational families.
Authors: Ahlin, Tanja, Sen, Kasturi, Pols, Jeannette
Source: Anthropology & Medicine. Sep2024, Vol. 31 Issue 3, p265-280. 16p.
Subjects: Digital technology, Elder care, Helplines, Research funding, Ethnology research, Fieldwork (Educational method), Interviewing, Participant observation, Family relations, Telemedicine, Motivation (Psychology), Foreign nurses, Trust, Information literacy, Videoconferencing, Integrated health care delivery, Psychosocial factors
Geographic Terms: India, Oman
Abstract: In recent decades, policy makers around the world have been working on implementing various technologies into healthcare, and the Covid19 pandemic fueled this process. The specialized technological solutions for telecare – the use of technologies for care at a distance – are often adopted by users in different ways than intended, or are abandoned if the users cannot find applications that are meaningful to them. However, beyond specialized healthcare technologies, people are incorporating mundane digital technologies into their (health)care practices. In this paper, we draw on ethnographic research on the use of everyday digital technologies in Indian families where migrating children who are professional nurses care for their aging parents at a distance. Our findings show that 1) remote elder care is enacted through frequent calling which further fosters trust, necessary to provide healthcare remotely; 2) the motivation for older adults to engage with digital technologies is grounded in the value of family and affect which is consequential also for health; 3) technologies, too, require care-work in the form of everyday maintenance; and 4) in-person visits from children remain important, indicating that hybrid interaction is optimal for good care at a distance. We conclude that taking these findings into account may contribute to a more successful implementation of formal telecare systems. [ABSTRACT FROM AUTHOR]
Copyright of Anthropology & Medicine is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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  Data: Telecare that works: lessons on integrating digital technologies in elder care from Indian transnational families.
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  Label: Authors
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  Data: <searchLink fieldCode="AR" term="%22Ahlin%2C+Tanja%22">Ahlin, Tanja</searchLink><br /><searchLink fieldCode="AR" term="%22Sen%2C+Kasturi%22">Sen, Kasturi</searchLink><br /><searchLink fieldCode="AR" term="%22Pols%2C+Jeannette%22">Pols, Jeannette</searchLink>
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  Data: <searchLink fieldCode="JN" term="%22Anthropology+%26+Medicine%22">Anthropology & Medicine</searchLink>. Sep2024, Vol. 31 Issue 3, p265-280. 16p.
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  Data: <searchLink fieldCode="DE" term="%22Digital+technology%22">Digital technology</searchLink><br /><searchLink fieldCode="DE" term="%22Elder+care%22">Elder care</searchLink><br /><searchLink fieldCode="DE" term="%22Helplines%22">Helplines</searchLink><br /><searchLink fieldCode="DE" term="%22Research+funding%22">Research funding</searchLink><br /><searchLink fieldCode="DE" term="%22Ethnology+research%22">Ethnology research</searchLink><br /><searchLink fieldCode="DE" term="%22Fieldwork+%28Educational+method%29%22">Fieldwork (Educational method)</searchLink><br /><searchLink fieldCode="DE" term="%22Interviewing%22">Interviewing</searchLink><br /><searchLink fieldCode="DE" term="%22Participant+observation%22">Participant observation</searchLink><br /><searchLink fieldCode="DE" term="%22Family+relations%22">Family relations</searchLink><br /><searchLink fieldCode="DE" term="%22Telemedicine%22">Telemedicine</searchLink><br /><searchLink fieldCode="DE" term="%22Motivation+%28Psychology%29%22">Motivation (Psychology)</searchLink><br /><searchLink fieldCode="DE" term="%22Foreign+nurses%22">Foreign nurses</searchLink><br /><searchLink fieldCode="DE" term="%22Trust%22">Trust</searchLink><br /><searchLink fieldCode="DE" term="%22Information+literacy%22">Information literacy</searchLink><br /><searchLink fieldCode="DE" term="%22Videoconferencing%22">Videoconferencing</searchLink><br /><searchLink fieldCode="DE" term="%22Integrated+health+care+delivery%22">Integrated health care delivery</searchLink><br /><searchLink fieldCode="DE" term="%22Psychosocial+factors%22">Psychosocial factors</searchLink>
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  Label: Geographic Terms
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  Data: <searchLink fieldCode="DE" term="%22India%22">India</searchLink><br /><searchLink fieldCode="DE" term="%22Oman%22">Oman</searchLink>
– Name: Abstract
  Label: Abstract
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  Data: In recent decades, policy makers around the world have been working on implementing various technologies into healthcare, and the Covid19 pandemic fueled this process. The specialized technological solutions for telecare – the use of technologies for care at a distance – are often adopted by users in different ways than intended, or are abandoned if the users cannot find applications that are meaningful to them. However, beyond specialized healthcare technologies, people are incorporating mundane digital technologies into their (health)care practices. In this paper, we draw on ethnographic research on the use of everyday digital technologies in Indian families where migrating children who are professional nurses care for their aging parents at a distance. Our findings show that 1) remote elder care is enacted through frequent calling which further fosters trust, necessary to provide healthcare remotely; 2) the motivation for older adults to engage with digital technologies is grounded in the value of family and affect which is consequential also for health; 3) technologies, too, require care-work in the form of everyday maintenance; and 4) in-person visits from children remain important, indicating that hybrid interaction is optimal for good care at a distance. We conclude that taking these findings into account may contribute to a more successful implementation of formal telecare systems. [ABSTRACT FROM AUTHOR]
– Name: AbstractSuppliedCopyright
  Label:
  Group: Ab
  Data: <i>Copyright of Anthropology & Medicine is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1080/13648470.2024.2378726
    Languages:
      – Code: eng
        Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 16
        StartPage: 265
    Subjects:
      – SubjectFull: Digital technology
        Type: general
      – SubjectFull: Elder care
        Type: general
      – SubjectFull: Helplines
        Type: general
      – SubjectFull: Research funding
        Type: general
      – SubjectFull: Ethnology research
        Type: general
      – SubjectFull: Fieldwork (Educational method)
        Type: general
      – SubjectFull: Interviewing
        Type: general
      – SubjectFull: Participant observation
        Type: general
      – SubjectFull: Family relations
        Type: general
      – SubjectFull: Telemedicine
        Type: general
      – SubjectFull: Motivation (Psychology)
        Type: general
      – SubjectFull: Foreign nurses
        Type: general
      – SubjectFull: Trust
        Type: general
      – SubjectFull: Information literacy
        Type: general
      – SubjectFull: Videoconferencing
        Type: general
      – SubjectFull: Integrated health care delivery
        Type: general
      – SubjectFull: Psychosocial factors
        Type: general
      – SubjectFull: India
        Type: general
      – SubjectFull: Oman
        Type: general
    Titles:
      – TitleFull: Telecare that works: lessons on integrating digital technologies in elder care from Indian transnational families.
        Type: main
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          Name:
            NameFull: Ahlin, Tanja
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            NameFull: Sen, Kasturi
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            NameFull: Pols, Jeannette
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          Dates:
            – D: 01
              M: 09
              Text: Sep2024
              Type: published
              Y: 2024
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              Value: 31
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