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Chapter 5: Personal business advice, professionalism and the limits to 'customer satisfaction'

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Title: Chapter 5: Personal business advice, professionalism and the limits to 'customer satisfaction'
Authors: Gorton, Matthew
Source: Professionalism, Boundaries & the Workplace. 1999, p87-105. 19p.
Database: Sociology Source Ultimate
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        Text: English
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              Text: 1999
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