Completeness (plenitud) : calidad total para el siglo XXI /
Saved in:
| Main Author: | Crosby, Philip B. |
|---|---|
| Other Authors: | Meza Staines, Guadalupe (traductor) |
| Format: | Book |
| Language: | Spanish English |
| Published: |
Bogotá :
McGraw-Hill Interamericana,
1994.
|
| Series: | Serie McGraw-Hill de Calidad Total
volumen 1 |
| Subjects: | |
| Notas Contenido: |
|
Similar Items
Completeness (plenitud) :
by: Crosby, Philip B.
Published: (1994.)
by: Crosby, Philip B.
Published: (1994.)
Ponga la calidad a prueba :
by: Howe, Roger J.
Published: (1994.)
by: Howe, Roger J.
Published: (1994.)
Como gerenciar la transformación hacia la calidad total /
by: Berry, Thomas H.
Published: (1996.)
by: Berry, Thomas H.
Published: (1996.)
Como gerenciar la transformación hacia la calidad total /
by: Berry, Thomas H.
Published: (1992.)
by: Berry, Thomas H.
Published: (1992.)
Que hacer realmente para atraer, deleitar y retener clientes :
by: Wise, Tom
Published: (1994.)
by: Wise, Tom
Published: (1994.)
Servicio integral
Published: (s. f.].)
Published: (s. f.].)
Calidad total en la atención al cliente / :
by: Perez Torres, Vanesa Carolina
Published: (2006.)
by: Perez Torres, Vanesa Carolina
Published: (2006.)
La atención al cliente
Published: (s. f.].)
Published: (s. f.].)
Calidad total en la atención al cliente :
by: Pérez Torres, Vanesa Carolina
Published: (2006.)
by: Pérez Torres, Vanesa Carolina
Published: (2006.)
Los equipos de mejoramiento continuo :
by: Serna Gómez, Humberto
Published: (1991.)
by: Serna Gómez, Humberto
Published: (1991.)
Como gerenciar la transformación hacia la calidad total /
by: Berry, Thomas H.
Published: (1994.)
by: Berry, Thomas H.
Published: (1994.)
El fabricante de helados :
by: Chowdhury, Subir
Published: (c2006.)
by: Chowdhury, Subir
Published: (c2006.)
Calidad y servicio :
by: Vargas Quiñones, Martha Elena
Published: (2008.)
by: Vargas Quiñones, Martha Elena
Published: (2008.)
Sistema de gestión de la calidad del servicio :
by: Riveros Silva, Pablo Emilio
Published: (2007.)
by: Riveros Silva, Pablo Emilio
Published: (2007.)
La visión del servicio /
Published: ([1990?].)
Published: ([1990?].)
El cliente y la calidad en el servicio /
by: Olvera Romero, Ileana
Published: (©2009.)
by: Olvera Romero, Ileana
Published: (©2009.)
Desarrollo de una cultura de calidad /
by: Cantú Delgado, Humberto
by: Cantú Delgado, Humberto
Cómo ganar clientes. Guía práctica de la calidad total /
by: Dètrie, Philippe
Published: (1992.)
by: Dètrie, Philippe
Published: (1992.)
Cómo hacer realidad la calidad :
by: Labovitz, George
Published: (1995.)
by: Labovitz, George
Published: (1995.)
Gestión por procesos :
by: Pérez Fernándezde Velasco, José Antonio
Published: (1996.)
by: Pérez Fernándezde Velasco, José Antonio
Published: (1996.)
La satisfacción total del cliente :
by: Horovitz, Jacques
Published: (1995.)
by: Horovitz, Jacques
Published: (1995.)
El comercio de la mano de la industria :
by: Neme, Chaid
Published: (1997.)
by: Neme, Chaid
Published: (1997.)
Signos vitales :
by: HRONEC, Steven M.
Published: (1995.)
by: HRONEC, Steven M.
Published: (1995.)
Cómo crear la cadena cliente-proveedor :
by: Schonberger, Richard J.
Published: (1993.)
by: Schonberger, Richard J.
Published: (1993.)
Calidad de servicio y atención al cliente :
by: Cremaschi, Enrique Luis
Published: (2014.)
by: Cremaschi, Enrique Luis
Published: (2014.)
Calidad y servicio :
by: Vargas Quiñones, Martha Elena
by: Vargas Quiñones, Martha Elena
Coste y efecto :
by: Kaplan, Robert S.
Published: (2003.)
by: Kaplan, Robert S.
Published: (2003.)
Iso 9000 :
Published: (ca. 1990.)
Published: (ca. 1990.)
Qué tiene que ver eso con la calidad /
Published: (1998.)
Published: (1998.)
Cómo medir la satisfacción del cliente según la iso 9001:2000. /
by: Vavra, Terry G.
Published: (2002.)
by: Vavra, Terry G.
Published: (2002.)
La esencia de la calidad total :
by: Bank, John
Published: (1993.)
by: Bank, John
Published: (1993.)
Hablemos de calidad :
by: Crosby, Philip B.
Published: (©1990.)
by: Crosby, Philip B.
Published: (©1990.)
Liderazgo :
by: Crosby, Philip B.
Published: (1992.)
by: Crosby, Philip B.
Published: (1992.)
Calidad sin lágrimas :
by: Crosby, Philip B.
by: Crosby, Philip B.
Gerencia del servicio :
by: Uribe Macías, Mario Enrique
Published: (2011.)
by: Uribe Macías, Mario Enrique
Published: (2011.)
Gerencia del servicio :
by: Uribe Macías, Mario Enrique
Published: (2013.)
by: Uribe Macías, Mario Enrique
Published: (2013.)
Modelo de gestión de la calidad en el servicio al cliente :
by: Rubio Guerrero, Germán
Published: (c2013.)
by: Rubio Guerrero, Germán
Published: (c2013.)
Comarkeship (Fabricación Asociada) : /
by: Merli, Giorgio
Published: (1994.)
by: Merli, Giorgio
Published: (1994.)
Gestión de la calidad empresarial :
by: PEREZ FERNANDEZ DE VELASCO, José Antonio
Published: (1994.)
by: PEREZ FERNANDEZ DE VELASCO, José Antonio
Published: (1994.)
Control total de la calidad :
by: Carvajal, Manuel José
Published: (1995.)
by: Carvajal, Manuel José
Published: (1995.)
Similar Items
-
Completeness (plenitud) :
by: Crosby, Philip B.
Published: (1994.) -
Ponga la calidad a prueba :
by: Howe, Roger J.
Published: (1994.) -
Como gerenciar la transformación hacia la calidad total /
by: Berry, Thomas H.
Published: (1996.) -
Como gerenciar la transformación hacia la calidad total /
by: Berry, Thomas H.
Published: (1992.) -
Que hacer realmente para atraer, deleitar y retener clientes :
by: Wise, Tom
Published: (1994.)