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|a Senlle, Andrés
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|a Calidad total y normalización ISO 9000 :
|b las normas para la calidad en la práctica /
|c Andrés Senlle, Guillermo Stoll ; dibujos, Quino y Carlos Alvarez Fresco.
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| 260 |
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|a Barcelona :
|b Ediciones Gestión 2000,
|c 1994.
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| 300 |
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|a 191 páginas :
|b ilustraciones ;
|c 27 cm.
|e 2 disquettes.
|
| 504 |
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|a Incluye referencias bibliográficas
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| 505 |
0 |
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|a La normalización nacional e internacional-- Normalización, Homologación y Certificación -- Sistemas de calidad -- Implantación de la calidad y el registro de empresa -- Auditoría de los sistemas de calidad -- El manual de la calidad -- La relación proveedor-cliente -- Los estilos de mando -- Consejos de los expertos -- Chequeos y diagnóstico -- Terminología y conceptos fundamentales -- La serie ISO 9000 y sus equivalentes
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|a Norma ISO 9000
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|a Stoll, Guillermo
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