Ventas por telefono /
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | Spanish English |
| Published: |
México :
Trillas,
1991.
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| Subjects: | |
| Notas Contenido: |
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MARC
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| 041 | 1 | |a spa |h eng | |
| 082 | 0 | 4 | |a 658.84 |b F492v |
| 100 | 1 | |a Finch, Lloyd C. | |
| 245 | 1 | 0 | |a Ventas por telefono / |c Lloyd C. Finch ; traducción Alejandra Aguirre Castañares. |
| 260 | |a México : |b Trillas, |c 1991. | ||
| 300 | |a 80 páginas : |b ilustraciones ; |c 26 cm. | ||
| 505 | 0 | |a Servicio de calidad a clientes -- Técnicas telefónicas adecuadas -- Comprensión de las necesidades del cliente -- Cómo manejar las impresiones del cliente | |
| 534 | |p Título original: |a Telephone courtesy & customer service | ||
| 650 | 1 | 7 | |a Servicio al cliente |2 Armarc |
| 650 | 1 | 7 | |a Promoción de ventas |2 Armarc |
| 650 | 1 | 7 | |a Consumidores |2 Armarc |
| 700 | 1 | |a Aguirre Castañares, Alejandra |e traductor | |
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