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|a 9706250352
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1 |
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|a Gerson, Richard F.
|
| 245 |
1 |
0 |
|a Más allá del servicio al cliente :
|b cómo conservar la lealtad del cliente para siempre /
|c Richard F. Gerson ; traductor Héctor G. Tejera.
|
| 260 |
|
|
|a México :
|b Grupo Editorial Iberoamérica,
|c 1993.
|
| 300 |
|
|
|a 88 páginas :
|b ilustraciones ;
|c 25 cm.
|
| 505 |
2 |
|
|a Servicios al cliente y mucho más -- Conservación de los clientes -- 50 formas de conservar sus clientes.--
|
| 534 |
|
|
|t Beyond customer service
|
| 650 |
1 |
7 |
|a SERVICIO AL CLIENTE
|2 LEMB
|
| 650 |
|
7 |
|a VENDEDORES Y ARTE DE VENDER
|2 LEMB
|
| 650 |
|
7 |
|a RELACIONES CON LOS CLIENTES
|2 LEMB
|
| 700 |
1 |
|
|a Tejera, Héctor G.,
|e traductor
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|z Calle 52 No 13-65, Bogotá
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|y BOOK
|z Calle 52 No 13-65, Bogotá
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| 952 |
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|z Calle 52 No 13-65, Bogotá
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|x "Para reintegro 1-2016"
|y BOOK
|z Cra. 13 No. 65-10, Bogotá
|
| 999 |
|
|
|c 22031
|d 22031
|
