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Dirección por servicio : la otra calidad /

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Bibliographic Details
Main Author: Ginebra, Joan
Other Authors: Arana de la Garza, Rafael
Format: Book
Language: Spanish
Published: Bogotá : McGraw-Hill interamericana, 1994.
Subjects:
Administración de empresas
Servicio al cliente
Control de calidad
Notas Contenido:
  • Comprador, cliente, servicio y calidad total
  • Un nuevo modo de dirigir
  • Calidad (servicio), procesos y autocontrol, el problema del liderazgo
  • ¿Empresas de servicio o servicio para todo tipo de empresas?

Antioquia/Caucasia: Unknown

Holdings details from Antioquia/Caucasia: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold

Antioquia/Complejo Central: Unknown

Holdings details from Antioquia/Complejo Central: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold

Antioquia/Puerto Berrío: Unknown

Holdings details from Antioquia/Puerto Berrío: Unknown
Call Number: 658.9 G492d
Copy T. 2 Ej. 1 Available Place a Hold

Antioquia/Rionegro: Unknown

Holdings details from Antioquia/Rionegro: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold
Copy Ej. 2 Available Place a Hold

Antioquia/Apartado: Unknown

Holdings details from Antioquia/Apartado: Unknown
Call Number: 658.9 G492d
Copy V.2 Ej. 2 Available Place a Hold
Copy V.2 Ej. 1 Available Place a Hold

Antioquia/Santa Fe de Antioquia: Unknown

Holdings details from Antioquia/Santa Fe de Antioquia: Unknown
Call Number: 658.812 G492d
Copy V.2 Ej. 1 Available Place a Hold
Copy V.2 Ej. 2 Available Place a Hold
Copy V.2 Ej. 3 Available Place a Hold

Atlántico/Comercio y Servicios: Unknown

Holdings details from Atlántico/Comercio y Servicios: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold

Bogotá/Metrología y Gestión: Unknown

Holdings details from Bogotá/Metrología y Gestión: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold

Bogotá/Complejo Sur: Unknown

Holdings details from Bogotá/Complejo Sur: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold

Bogotá/Mercados Logística: Unknown

Holdings details from Bogotá/Mercados Logística: Unknown
Call Number: 658.9 G492d
Copy Ej. 2 Available Place a Hold
Copy Ej. 3 Available Place a Hold
Copy Ej. 1 Available Place a Hold
Copy Ej. 4 Available Place a Hold

Bogotá/Gestión Administrativa: Unknown

Holdings details from Bogotá/Gestión Administrativa: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold
Copy Ej. 2 Available Place a Hold

Bogotá/Servicios Financieros: Unknown

Holdings details from Bogotá/Servicios Financieros: Unknown
Call Number: 658.812 G492d
Copy Ej. 1 Available Place a Hold

Bogotá/Hotelería y Turismo: Unknown

Holdings details from Bogotá/Hotelería y Turismo: Unknown
Call Number: 658.9 G492d
Copy Ej. 3 Available Place a Hold
Copy Ej. 1 Available Place a Hold
Copy Ej. 2 Available Place a Hold

Bogotá/Kennedy: Unknown

Holdings details from Bogotá/Kennedy: Unknown
Call Number: 658.812 G492d
Copy Ej. 4 Available Place a Hold
Copy Ej. 3 Available Place a Hold
Copy Ej. 1 Available Place a Hold
Copy Ej. 2 Available Place a Hold

Bolívar/Multisectorial: Unknown

Holdings details from Bolívar/Multisectorial: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold

Boyacá/Tunja: Unknown

Holdings details from Boyacá/Tunja: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold

Caldas/Biblioteca Regional: Unknown

Holdings details from Caldas/Biblioteca Regional: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold

Caqueta/Tecnológico Amazonia: Unknown

Holdings details from Caqueta/Tecnológico Amazonia: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold
Copy Ej. 2 Available Place a Hold
Copy Ej. 3 Available Place a Hold

Huila/La Plata: Unknown

Holdings details from Huila/La Plata: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold

Huila/Pitalito: Unknown

Holdings details from Huila/Pitalito: Unknown
Call Number: 658.9 G492d
Copy V.2 Ej. 1 Available Place a Hold

Magdalena/Logística: Unknown

Holdings details from Magdalena/Logística: Unknown
Call Number: 658.812 G492d
Copy Ej. 2 Available Place a Hold
Copy Ej. 1 Available Place a Hold

Norte de Santander/CIES: Unknown

Holdings details from Norte de Santander/CIES: Unknown
Call Number: 658.9 G492d
Copy v.2 Ej.2 Available Place a Hold
Copy v.2 Ej.1 Available Place a Hold

Risaralda/Comercio: Unknown

Holdings details from Risaralda/Comercio: Unknown
Call Number: 658.812 G492d
Copy Ej. 1 Available Place a Hold

Risaralda/Dosquebradas: Unknown

Holdings details from Risaralda/Dosquebradas: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold

Santander/Bucaramanga: Unknown

Holdings details from Santander/Bucaramanga: Unknown
Call Number: 658.812 G492d1
Copy Ej. 1 Available Place a Hold

Santander/San Gil: Unknown

Holdings details from Santander/San Gil: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold

Valle/Tulúa: Unknown

Holdings details from Valle/Tulúa: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold

Valle/Cartago: Unknown

Holdings details from Valle/Cartago: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold

Valle/Palmira: Unknown

Holdings details from Valle/Palmira: Unknown
Call Number: 658.9 G492d
Copy V. 2 Available Place a Hold

San Andrés/San Andrés: Unknown

Holdings details from San Andrés/San Andrés: Unknown
Call Number: 658.9 G492d
Copy Ej. 1 Available Place a Hold

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