La cortesía por teléfono y el servicio al cliente /
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | Spanish English |
| Published: |
México :
Iberoamerica,
1992.
|
| Series: | Serie 50 minutos
|
| Subjects: | |
| Notas Contenido: |
|
MARC
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| 040 | |a CO-BoSNA |b spa | ||
| 041 | 1 | |a spa |h eng | |
| 082 | 0 | |a 651.73 |b F492c |2 22 | |
| 100 | 1 | |a Finch, Lloyd C. | |
| 245 | 1 | 3 | |a La cortesía por teléfono y el servicio al cliente / |c Lloyd C. Finch. |
| 246 | 3 | 4 | |a La cortesía por teléfono y el servicio al cliente |b escuchar efectivamente, responder efectivamente |
| 260 | |a México : |b Iberoamerica, |c 1992. | ||
| 300 | |a 64 páginas ; : |b ilustraciones ; |c 25 cm. | ||
| 490 | 0 | |a Serie 50 minutos | |
| 505 | 0 | |a Servicio de calidad al cliente -- Técnicas telefónicas apropiadas -- Entender las necesidades del cliente -- Manejar la percepción del cliente | |
| 534 | |t Telephone courtesy and costomers service | ||
| 650 | 1 | 7 | |a Servicio al cliente |2 Armarc |
| 650 | 1 | 7 | |a Imágen corporativa |2 Armarc |
| 650 | 1 | 7 | |a Teléfono en los negocios |2 Armarc |
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| 952 | |0 0 |1 0 |4 5 |6 658_812000000000000_F492C |7 0 |8 GENER |9 116211 |a 11303 |b 11303 |d 2005-10-25 |i 138602 |l 0 |o 658.812 F492c |p 119303005402 |r 2026-01-05 15:40:26 |t Ej. 4 |w 2026-01-05 |y BOOK |z Calle 52 No 13-65, Bogotá | ||
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| 952 | |0 0 |1 0 |4 5 |6 658_840000000000000_F492C |7 0 |8 GENER |9 116219 |a 17219 |b 17219 |d 2009-07-09 |l 0 |o 658.84 F492c |p 17606808649 |r 2026-01-05 15:40:26 |t Ej. 1 |w 2026-01-05 |y BOOK |z Km. 10 Vía al Magdalena, Manizales | ||
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| 952 | |0 0 |1 0 |4 4 |6 658_840000000000000_F492C |7 0 |8 GENER |9 116221 |a 63538 |b 63538 |d 2008-09-18 |i 207132 |l 0 |o 658.84 F492c |p 635380000469 |r 2026-01-05 15:40:26 |t Ej. 1 |w 2026-01-05 |y BOOK |z Cra. 18 No. 7-58, Armenia | ||
| 952 | |0 0 |1 0 |3 Retirado del inventario 12-06-2014 |4 4 |6 658_812000000000000_F492C |7 0 |8 GENER |9 116222 |a 68309 |b 68309 |d 2005-12-19 |l 0 |o 658.812 F492c |p 686309003446 |r 2026-01-05 15:40:26 |t Ej. 1 |w 2026-01-05 |y BOOK |z Cra. 27 No. 15-07, Bucaramanga | ||
| 952 | |0 0 |1 0 |4 4 |6 651_730000000000000_F492C |7 0 |8 GENER |9 116223 |a 73310 |b 73310 |d 2009-09-02 |l 0 |o 651.73 F492c |p 733100000772 |r 2026-01-05 15:40:26 |t Ej. 1 |w 2026-01-05 |y BOOK |z Transv. 1 No. 42-44, Ibagué | ||
| 952 | |0 0 |1 0 |4 4 |6 651_730000000000000_F492C |7 0 |8 GENER |9 116224 |a 76126 |b 76126 |d 2010-04-28 |l 0 |o 651.73 F492c |p 766702030628 |r 2026-01-05 15:40:26 |t Ej. 1 |w 2026-01-05 |y BOOK |z Km. 5 Avenida Simón Bolivar, Buenaventura | ||
| 999 | |c 22647 |d 22647 | ||
| 942 | |6 651_730000000000000__F492C | ||