|
|
|
|
| LEADER |
00000nam a2200000 a 4500 |
| 001 |
000018666 |
| 003 |
CO-BoSNA |
| 005 |
20260105154026.0 |
| 008 |
990126s1991^^^^mx^^^^^f^^^^^^000^0^spa^d |
| 020 |
|
|
|a 9682433215
|
| 040 |
|
|
|a CO-BoSNA
|b spa
|
| 041 |
1 |
|
|a spa
|
| 043 |
|
|
|a n-mx
|
| 082 |
0 |
4 |
|a 658.812
|b M379s
|2 22
|
| 100 |
1 |
|
|a Martín, William B.
|
| 245 |
1 |
0 |
|a Servicios de calidad al cliente :
|b la cortesía en el trabajo /
|c William B. Martin ; traducción Ivonne Triepillo.
|
| 260 |
|
|
|a México :
|b Trillas,
|c 1991.
|
| 300 |
|
|
|a 82 páginas :
|b ilustraciones ;
|c 26 cm.
|
| 490 |
0 |
|
|a Manuales didácticos de administración
|
| 534 |
|
|
|a Quality customer service
|
| 650 |
1 |
7 |
|a Servicio al cliente
|2 Armarc
|
| 650 |
1 |
7 |
|a Relaciones con los clientes
|
| 700 |
1 |
|
|a Triepillo, Ivonne,
|e traductor
|
| 952 |
|
|
|0 0
|1 0
|4 5
|6 658_812000000000000_M379S
|7 0
|8 GENER
|9 116225
|a 05504
|b 05504
|d 2017-05-18
|i 43061
|l 0
|o 658.812 M379s
|p 059504003701
|r 2026-01-05 15:40:26
|t Ej. 1
|w 2026-01-05
|y BOOK
|z Km. 1 Salida a Turbo, Apartadó
|
| 952 |
|
|
|0 0
|1 0
|4 4
|6 658_812000000000000_M334S
|7 0
|8 GENER
|9 116226
|a 11211
|b 11211
|d 2006-02-02
|l 0
|o 658.812 M334s
|p 119211012923
|r 2026-01-05 15:40:26
|t Ej. 3
|w 2026-01-05
|y BOOK
|z Calle 15 No. 31-42, Bogotá
|
| 952 |
|
|
|0 0
|1 0
|4 4
|6 658_812000000000000_M334S
|7 0
|8 GENER
|9 116227
|a 11211
|b 11211
|d 2006-02-02
|l 0
|o 658.812 M334s
|p 119211012925
|r 2026-01-05 15:40:26
|t Ej. 2
|w 2026-01-05
|y BOOK
|z Calle 15 No. 31-42, Bogotá
|
| 952 |
|
|
|0 0
|1 0
|4 4
|6 658_812000000000000_M334S
|7 0
|8 GENER
|9 116228
|a 11211
|b 11211
|d 2006-02-02
|l 0
|o 658.812 M334s
|p 119211012927
|r 2026-01-05 15:40:26
|t Ej. 1
|w 2026-01-05
|y BOOK
|z Calle 15 No. 31-42, Bogotá
|
| 952 |
|
|
|0 0
|1 0
|4 4
|6 658_812000000000000_M334S
|7 0
|8 GENER
|9 116229
|a 11211
|b 11211
|d 2006-02-02
|l 0
|o 658.812 M334s
|p 119211012929
|r 2026-01-05 15:40:26
|t Ej. 4
|w 2026-01-05
|y BOOK
|z Calle 15 No. 31-42, Bogotá
|
| 952 |
|
|
|0 0
|1 0
|4 5
|6 658_812000000000000_M379S
|7 0
|8 GENER
|9 116230
|a 11303
|b 11303
|d 2005-10-24
|i 138663
|l 0
|o 658.812 M379s
|p 119303002069
|r 2026-01-05 15:40:26
|t Ej. 1
|w 2026-01-05
|y BOOK
|z Calle 52 No 13-65, Bogotá
|
| 952 |
|
|
|0 0
|1 0
|4 5
|6 658_812000000000000_M379S
|7 0
|8 GENER
|9 116231
|a 11303
|b 11303
|d 2005-10-24
|i 138663
|l 0
|o 658.812 M379s
|p 119303002070
|r 2026-01-05 15:40:26
|t Ej. 2
|w 2026-01-05
|y BOOK
|z Calle 52 No 13-65, Bogotá
|
| 952 |
|
|
|0 0
|1 0
|4 5
|6 658_812000000000000_M379S
|7 0
|8 GENER
|9 116232
|a 11303
|b 11303
|d 2005-10-24
|i 138663
|l 0
|o 658.812 M379s
|p 119303002071
|r 2026-01-05 15:40:26
|t Ej. 3
|w 2026-01-05
|y BOOK
|z Calle 52 No 13-65, Bogotá
|
| 952 |
|
|
|0 0
|1 0
|4 4
|6 658_812000000000000_M379S
|7 0
|8 GENER
|9 116233
|a 11405
|b 11405
|d 2006-04-27
|l 0
|o 658.812 M379s
|p 119303017877
|r 2026-01-05 15:40:26
|t Ej.1
|w 2026-01-05
|x "Para reintegro 1-2016"
|y BOOK
|z Cra. 13 No. 65-10, Bogotá
|
| 952 |
|
|
|0 0
|1 0
|4 4
|6 658_812000000000000_M379S
|7 0
|8 GENER
|9 116234
|a 11406
|b 11406
|d 2006-04-01
|i 156048
|l 0
|o 658.812 M379s
|p 119211004451
|r 2026-01-05 15:40:26
|t Ej. 1
|w 2026-01-05
|y BOOK
|z Cra. 30 No. 15-53, Bogotá
|
| 952 |
|
|
|0 0
|1 0
|4 5
|6 658_812000000000000_M379S
|7 0
|8 GENER
|9 116235
|a 17219
|b 17219
|d 2009-11-17
|l 0
|o 658.812 M379s
|p 17606810030
|r 2026-01-05 15:40:26
|t Ej. 1
|w 2026-01-05
|y BOOK
|z Km. 10 Vía al Magdalena, Manizales
|
| 999 |
|
|
|c 22648
|d 22648
|
| 942 |
|
|
|6 658_812000000000000__M379S
|