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|a Münch, Lourdes
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|a Más allá de la excelencia y de la calidad total /
|c Lourdes Münch.
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|a México :
|b Trillas,
|c ©1992.
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| 300 |
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|a 205 páginas :
|b ilustraciones ;
|c 23 cm.
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|a Incluye bibliografía e índice
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|a La excelencia administrativa -- Administración y excelencia -- Excelencia individual: factor clave de la excelencia en las organizaciones
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|a Calidad total
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